DiDi is the world’s leading mobile transportation platform.
Our mission is to build a better journey. Internationalization is a core strategy of DiDi. We are expanding our services to Greater China, Asia and Latin America. At the same time, the company has formed investment and technology partnerships with seven international ridesharing leaders, including Grab, Lyft, Ola, Uber, 99, Taxify, and Kareem. This global network reaches over 80% of the world’s population and covers over 1,000 cities.
What You’ll Do.
Build, maintain, and continue to optimize weekly, monthly and quarterly reporting
Continually improve and automate our methods for gathering data and incorporating it into real-time models, analysis, and actions
Review data models and queries while performing weekly and ad hoc data analysis to keep the nerve center of our operations engine running at full speed
Effectively communicate insights from and be able to tell a story around data
Able to effectively identify security/safety risks and to improve thousands of customer support specialist’s experience and measure the final impact of our customers
What You'll Need
Bachelor’s degree (B.S. in any numerical field)
Advanced English Fluency
Exceptional Excel and data management skills, (SQL or Python or R Proficiency)
Exceptional communication and data visualization skills.
Explorer - the ability to self-serve, investigate and get the data we require will make you much more effective in this role. Self-starter attitude is a must!
Flexibility - You have the ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment.
Entrepreneurial spirit - You have the drive to continue building and improving processes.
Experience in service-industry, customer support, manufacturing or distribution in a high-volume and extremely fast-paced environment is a plus.
Bonus point if you have
Experience in a consulting or analytical role.
Bachelor’s from STEM courses
Quality Assurance knowledge
1-2 years of Experience with Data analysis.
The 99Taxis is the largest application to request taxis by phone from Brazil! Founded in 2012 by three well-known internet geeks Brazilian, Paulo Veras (CEO), Ariel Lambrecht (product manager) and Renato Freitas (CTO), we have the largest fleet of registered taxi drivers and we operate in over 399 cities.
Our goal is to grow much more, offering the best service for taxi drivers and passengers, always with great care, attention and respect.
The idea is simple but innovative: use available technology in the mobile service of taxi drivers. The system is already widely used in Europe and is gaining increasing popularity in Brazil, being the most simple, quick and safe way to get a taxi.