Digital Transformation Senior Manager

Accenture, Ontario - Toronto, Canada

Accenture drives innovation to improve the way the world works and lives.

Basic Qualifications
Bachelor's degree in related field 
8+ years of experience in Digital Transformation for a Top Tier consulting firm, digital agency or a Fortune 2000 company
5+ years of experience within CRM/Analytics: customer satisfaction, customer insight, relationship management, web analytics 
5+ years of leading large-scale strategy/transformation initiatives related to contact/customer experience 

Preferred Skills
Core management consulting skills including:
o Visioning workshop facilitation
o Client interviews / focus groups
o Problem-solving
o Strong verbal and written communication skills, story-telling
o Quantitative & qualitative value-case development
Client relationship skills and strong business development acumen
Ability to thrive in an ambiguous/start-up environment as the business develops and scales 
Understanding of broader CMO/CDO/COO agenda and how digital fits within the overall scope 
Experience with defining high level enterprise digital architectures, and applying digital contact and development best practices to support strategy recommendations 
Experience with developing large scale strategy for global solutions for Fortune 500 clients, including requirements definition and implementation 
Experience in driving outcomes through leadership of transformation efforts
MBA from a leading business school – nice but not required

Our Commitment to You 
Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement
You’ll make a difference for some pretty impressive clients. Accenture serves many of the Global 1000 on high-profile projects
Opportunities to learn daily through training, assignments and collaboration with experts across the company
Access to leading-edge business and technology innovation

Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law. Accenture is committed to providing employment opportunities to current or former members of the armed forces.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.
It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.

About Accenture

Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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