Record Management Lead

Accenture, Ontario - Toronto, Canada

Accenture drives innovation to improve the way the world works and lives.

ARE YOU READY to step up to the New and take your technology expertise to the next level?
There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity. Whatever your work and life goals, we’ll help you achieve them. Sooner.
Join Accenture Digital and thrive in a digitally-driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine.
Want to leave your digital mark in the world? Digital will provide you opportunities to redefine the way entire industries work in the globe, connect clients to customers with cloud, mobility, analytics and more.  Accenture helps provide end-to-end marketing solutions from creative design and digital production to customer experience and ecommerce development. Help clients become an intelligent enterprise by embedding AI into the core of business as well as working at the forefront of digital to create new ways of delivering client outcomes to create the future of industry.
Use analytical thinking and creativity to develop, communicate and implement technology architecture for organizations. Responsible for designing how users experience websites and applications. Lead the design of ECM strategies, governance and Records Management programs.
  • Strong skills in major ECM platforms: OpenText Content, Documentum, eDOCS, IBM FileNet, Microsoft SharePoint, Alfresco
  • Define the folder structure, metadata, taxonomy, naming convention, security model and records management implementation 
  • Define the content governance policies
  • Experience with implementing a Business Classification Scheme and Records Disposition Schedule
  • Develop the maintenance strategy, operation model and co-existence strategy as needed
  • Work the business to conduct stakeholder interviews and workshops
  • Develop and deliver governance guidelines/policies for the Business and IT teams according to industry best practices.
  • Review all electronic resources and provide support to all databases in coordination with customer groups
  • Documents all business and legal requirements for all management processes
  • Analyze all user requirements and ensure effective transition of same into all technical requirements for management processes
  • Prepare plans for all usability tests
  • Develop processes and metrics to effectively manage all electronic records created and managed by the business units
  • Establish the required records management controls to effectively manage records through the records lifecycle
  • Assess and improve agency wide inter business unit governance model that includes the processes and organization structure to ensure best practice records management (RM) policies are being implemented effectively
  • Experience with physical records management
  • Develop an inventory of business unit software application systems, standards and procedures that require RM governance
  • Familiar with eDiscovery processes and regulations


  • Competitive benefits, including a fair and balanced parental leave policy.
  • At Accenture, we believe in bringing the best to our clients through continuous learning & improvement – from basic skills to industry-specific content – available to all our people.
  • Career coaching and mentorship to help you manage your career and develop professionally.
  • Performance Achievement – our performance management process that focuses on your strengths, progress and career possibilities.
  • Fantastic opportunities to develop your career across a variety clients.
  • Opportunities to get involved in corporate citizenship initiatives, from volunteering to doing charity work.

To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website at accenture.ca/careers.

It is currently our objective to assign our people to work near where they live. However, given the nature of our business and our need to serve our clients our employees must be available to travel when needed.


Accenture does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity or expression, or any other basis covered by local law.   Accenture is committed to providing employment opportunities to current or former members of the armed forces.
We are committed to employment equity. We encourage all people, including women, visible minorities, persons with disabilities and persons of aboriginal descent to apply.

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us www.accenture.com

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About Accenture

Work where you’re inspired to explore your passions, where your talents are nurtured and cultivated. Innovate with leading-edge technologies on some of the coolest projects you can imagine. And get the tools you need to keep learning and growing so you stay continually ahead of the game while making a difference in the world. With approximately 442,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

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Want to learn more about Accenture? Visit Accenture's website.