Senior Director, Head of Travel Partnerships

Affirm, San Francisco, CA

Affirm: Delivering Honest Financial Products

As the Head of Travel Partnerships, you will lead the go-to-market team driving Affirm’s Travel business: building and maintaining relationships with travel leaders, identifying and developing the products and services they need, and informing the sales and marketing requirements to best address this market. Our Business Development team takes a consultative approach, helping our clients maneuver in the ever-changing digital landscape.

This person will act as a player-coach, driving partnerships that have a major strategic impact on the long-term success of the organization. We look to this person to represent both Affirm to the merchant and the merchant back to Affirm’s internal stakeholders. While responsible for driving loan volume and revenue, this person is ultimately tasked with learning what is takes to fight incumbents in the market and structure mutually beneficial partnerships with our strategic targets; they will then take these learnings to inform our go-forward strategy and lead in product-marketing efforts for the vertical. This person will provide leadership to the Sales, Product, Engineering, Marketing, Finance, and Legal teams as we look to drive the future iteration of Affirm’s product offering.

What You'll Do

  • Lead travel go-to-market strategy for installment financing and emerging product suite
  • Build and manage direct and cross-functional team of high performers to tackle the travel vertical
  • Establish and nurture strong relationships at top travel companies, partnering to find solutions to provide financing to their customers and grow their business
  • Deliver insights on business trends, opportunities, and product needs to senior leadership across the organization through compelling market analysis presentations
  • Identify and evaluate our incumbents and how to best address holes in the market
  • Optimize all cross-functional execution needed throughout the sales-cycles and beyond: business development, customer success, marketing, product management, finance, risk, legal and customer service
  • Ensure excellent service and communication from Affirm to our partners; ensure excellent representation of our partners to internal Affirm stakeholders
  • Responsible for meeting bi-annual goals and business objectives
  • Based in San Francisco HQ; autonomous travel (30% of time)

What We Look For

  • A curious, entrepreneurial leader with plenty of grit, analytical prowess, creative thinking, and initiative
  • Ability to develop a deep understanding of - and empathy for - our travel partners’ needs
  • 10+ years of solution selling, management consulting or strategic operations with a digital product
  • Must have experience in Travel and/or Payments and Credit landscapeCommunication & Relationships: Highly developed interpersonal skills and ability to build relationships both internally and with C-level decision makers within the Travel vertical
  • Analytical: Understands P&L and quantitative levers used by our clients
  • Objectivity: Able to look beyond your biases and opinions to deliver the best possible solution for customers
  • Collaborative: Outgoing team player excited to work cross-functionally and build relationships
  • Proactive Leadership: Seeks out new opportunities, drives projects, & navigates ambiguity with grace
About Affirm

Affirm is reinventing credit to make it more honest and friendly. Started by PayPal co-founder Max Levchin, Affirm gives consumers the flexibility to buy now and make simple monthly payments. Unlike other credit options, Affirm offers transparent payment terms (no fees or compounding interest), and employs advanced technology to reach a broader consumer population.


About Affirm

Today’s shoppers are more averse than ever to traditional credit—due to decades of compounding interest, hidden fees, and unclear terms. At Affirm, we’re reinventing credit to make it more honest and friendly. Great for Customers We give customers the flexibility to pay over time for their most important purchases, on a schedule that fits their budget. Affirm financing is quick, simple, and transparent—there are no gimmicks like deferred interest, compounding interest, or late fees, so what shoppers see at checkout is exactly what they’ll pay. Great for Businesses We stick to the same principles of honesty and simplicity with both consumers and our retail partners. Our integration is seamless, and we provide dedicated support to help you make the most our our partnership. We want to make it as easy as possible for you to realize the “Affirm boost”—increased AOV, conversion, and customer loyalty.

Want to learn more about Affirm? Visit Affirm's website.