Merchant Underwriter

Affirm, San Francisco, CA

Affirm: Delivering Honest Financial Products

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

As a company that offers clear and transparent financing to consumers, we are extremely attentive to ensuring that our merchant partnerships are successful for Affirm, our merchants, and most importantly our customers. Our merchant partners encompass a variety of industries and business models, ranging from venture-backed e-commerce startups to publicly-traded enterprises.

As a Merchant Underwriter, you will  assess financial risk related to credit, fraud and identity associated with the merchants. You will also coordinate with cross-functional partners to assess non-financial risk - brand, reputational, legal and compliance risk. 

The ideal candidate will have knowledge or experience in o e-commerce underwriting and/or commercial lending. The candidate will have a working knowledge of evaluating merchant financial risk based on 3rd party data, credit reports, financial statements, and other merchant attributes. Prior work experience in payments, lending, banking, financial institutions is a plus.

What You'll Do

  • Assess brand, compliance, fraud and financial risk and determine credit exposure risk on new and existing merchants to determine an appropriate course of action
  • Use business credit reports, financial statements, investigative research tools, and financial market data to conduct financial and non-financial risk assessment of Affirm’s merchants as they are prospected, signed, and on-boarded by Affirm’s Sales teams. Merchants can come in various sizes - from large enterprises to small/medium businesses to small/casual sellers
  • Investigate and use new sources of third party data to assess merchant financial risk
  • Conduct ongoing monitoring of credit, fraud, and dispute/chargeback trends by merchants in order to detect changes and anomalies from expected performance. Work closely with our Account Managers and other teams to manage anomalies as they come up
  • Business Process Improvement: Leverage your knowledge to provide guidance towards the automation/improvements of merchant risk evaluation. Work with different members of Affirm to evolve seller risk management.

What We Look For

  • The ideal candidate has working knowledge and some (~2) years of experience in assessing merchant risk in a function such as Merchant/Seller Risk Management, Fraud, or Merchant Underwriting at a Payments or E-Commerce technology company or an acquiring bank
  • Experience reviewing financial statements and/or payment processor statements
  • Ownership Mentality: Demonstrate an appropriate sense of accountability, ownership, urgency, and execution
  • Communication Skills: Ability to communicate points of view on complex and challenging topics professionally with supporting rationale; ability to communicate complex and sensitive information to cross-functional stakeholders with appropriate clarity and discretion
  • Ability to thrive in a dynamic and fast-paced environment
If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.

We also consider qualified applicants with arrest and conviction records for positions in accordance with applicable laws, including the San Francisco Fair Chance Ordinance.

About Affirm

Today’s shoppers are more averse than ever to traditional credit—due to decades of compounding interest, hidden fees, and unclear terms. At Affirm, we’re reinventing credit to make it more honest and friendly. Great for Customers

We give customers the flexibility to pay over time for their most important purchases, on a schedule that fits their budget. Affirm financing is quick, simple, and transparent—there are no gimmicks like deferred interest, compounding interest, or late fees, so what shoppers see at checkout is exactly what they’ll pay. Great for Businesses

We stick to the same principles of honesty and simplicity with both consumers and our retail partners. Our integration is seamless, and we provide dedicated support to help you make the most our our partnership. We want to make it as easy as possible for you to realize the “Affirm boost”—increased AOV, conversion, and customer loyalty.

Want to learn more about Affirm? Visit Affirm's website.