Senior Compliance Program Manager

Affirm, San Francisco, CA

Affirm: Delivering Honest Financial Products

Affirm’s Compliance team is seeking a talented candidate for the position of a senior level Compliance Program Manager. Reporting to the Director of Compliance, the candidate will implement the compliance management system for the company’s core consumer lending activities.

What you'll do

  • Perform compliance advisory support (50%) and program management (50%) for products, services, audits, and exams covering consumer compliance regulations: ECOA - Reg B, TILA -Reg Z, FCRA, FDCPA, GLBA Privacy, UDAP, and UDAAP
  • Take a leadership role in owning compliance related policies & procedures
  • Support, manage, and create the consumer compliance management system
  • Work cross-functionally to gain a deeper understanding of other teams' processes and the impact of policy on their businesses
  • Promote awareness of the high standards of compliance across the company
  • Participate in strategic projects and initiatives with other compliance professionals
  • Support: testing;create monitoring; assist in complaint management and relevant training efforts
  • Manage and own policies and procedures related to product development.
  • Work closely with product managers and teams to help them design compliant products and service and ensure they have adequate controls; ensure products can be tested and monitored; help identify and correct product bugs
  • Manage product risk assessments: create risk assessments; submit to partner bank; triage questions / comments internally and externally about products and product development
  • Partner with sales, marketing, client support on compliance matters.
  • Assist with proposals and assessments of new merchants and merchant program implementation and ongoing monitoring of these programs
  • Manage partner bank requests  tied to CMS products, lending, and related consumer program

What we look for

  • BA/BS Degree; advanced degree a plus
  • 10+ years of experience in regulatory compliance at a top-tier consulting, financial services, or fintech company
  • CRCM or commissioned examiner a plus
  • Experience in creating, managing and executing a compliance management system
  • Demonstrated ability to work independently under strict deadlines in a fast-paced, changing environment
  • Strong oral and written communications skills with an ability to influence and cooperate
  • Excellent proficiency in Microsoft Excel, Google Docs/Sheets, PowerPoint, and other Office products
  • Strong understanding of consumer laws and regulations including, but not limited to, ECOA, UDAAP, TILA, GLBA, FCRA, and FDCPA

About Affirm

Today’s shoppers are more averse than ever to traditional credit—due to decades of compounding interest, hidden fees, and unclear terms. At Affirm, we’re reinventing credit to make it more honest and friendly. Great for Customers We give customers the flexibility to pay over time for their most important purchases, on a schedule that fits their budget. Affirm financing is quick, simple, and transparent—there are no gimmicks like deferred interest, compounding interest, or late fees, so what shoppers see at checkout is exactly what they’ll pay. Great for Businesses We stick to the same principles of honesty and simplicity with both consumers and our retail partners. Our integration is seamless, and we provide dedicated support to help you make the most our our partnership. We want to make it as easy as possible for you to realize the “Affirm boost”—increased AOV, conversion, and customer loyalty.

Want to learn more about Affirm? Visit Affirm's website.