Algolia is in search of a Deal Desk Manager to oversee our quote-to-order process, drive sales efficiency and assist our sales team with complex deals creation.
You will be responsible for defining standard deal procedures, providing analytical and process support to complex non-standard deals, and facilitating getting approvals from the respective decision-makers (e.g. Sales leadership, Finance, Legal, exec team). You will also proactively contribute to suggest evolution to our pricing model when needed, especially through the identification of pricing templates, and build pre-approved approaches to financial structure and discounts, and non standard Terms & Conditions. This position reports to our Director of Sales Excellence in the Revenue organization, and is based in our San Francisco office.
The ideal candidate will combine a strong business acumen with analytical skills and a collaborative mindset. You will primarily assist the sales and account managers, and work collaboratively with multiple teams, gathering input and provide analytics to the deal process. You will create efficiency to the sales organisation through a deep understanding of our pricing model and by teaching the team on how to optimize all the parameters.
YOUR RESPONSIBILITIES WILL BE:
Oversee our overall quote-to-order process
Define standard / non-standard deal criteria and related approval process
Manage day-to-day optimization of complex non standard deals
Establish a shared vision of best practices and new pricing templates
Streamline our standard deal flow and implementing new templates in our CRM (salesforce.com)
Maximize and drive efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Offer organizational design thinking to best structure the processes around this function
Define and analyze metrics that inform the success of the Deal Desk
YOU MIGHT BE A FIT IF YOU HAVE:
Have 3+ years of experience as a sales manager and 2+ years of experience in a Deal Desk function in a SaaS company
Excellent collaboration skills and ability to work with cross-functional teams
Experience building complex deals (multi-million, multi-year, ramp-up deals, success fees deals, …) for customers in different industries
Experience building TCO and ROI analysis
Deep understanding of SaaS and subscription pricing mechanisms, including consumption based models
Proficiency with salesforce.com. Experience with CPQ tools and their implementation is a plus.
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