People and Office Coordinator

App Academy, New York City, New York

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Duration: Full-Time

App Academy is building world-class training programs that help students from all backgrounds transition into careers in software development. In March 2021, App Academy was named one of America's 500 Best Startup Employers by Forbes. We have been profiled in The Wall Street Journal, Washington Post, and Bloomberg as a driving force behind the changing face of tech education in America. Our unique model — we defer tuition until our students graduate and secure jobs afterwards — aligns us with the success of our students. 

 App Academy is looking for a full-time People & Office Coordinator to join the App Academy team. Your main responsibility will be collaborating with the Operations team to ensure the New York office is running smoothly for all staff and students. You will also provide Operations support to a growing and successful startup. This is a great entry level position at a small start up where you’ll get to wear lots of hats, interact with teammates from all aspects of the business, and be given responsibility quickly.

This is a full-time role based in our New York office. The role is remote during COVID but will require you to be in the office once our office is open.


  • Contribute to a positive company culture by communicating company holidays, events, new staff arrivals, birthdays, and anniversaries
  • Stay informed and help develop protocols on building compliance, including NY fire safety standards and NY COVID regulations as it pertains to office visits by staff members, reentry plans, and safety
  • Build and maintain frequent and effective communications with the building managers and our other service providers (ie. IT) to effectively manage all facilities needs for 12,000 square feet office
  • Manage inventory and maintenance for furniture, equipment, and supplies
  • Provide quality service and care to prospective and enrolled students as a member of the customer success team
  • Assist with new employee onboarding such as welcome emails, meetings, and equipment purchases
  • Organize team events and activities, ranging from staff game nights to graduation ceremonies to community meetups
  • Coordinate meetings, calendars, and visitor logistics
  • Assist in managing twice-monthly all-hands meetings
  • Work effectively with San Francisco office manager to collaborate on process improvement initiatives
  • [During COVID / Remote work] Travel to the office once a week to handle mail, ship equipment to staff and students, and ensure the office is functioning properly
  • [Once back in office] Be the first person to greet our students, staff, and guests in the office

Experience and Qualifications

  • Always has a growth mindset, consistently seeking to learn and grow to meet new challenges and emerging customer desires
  • Consistently communicates the why, how + what clearly to all interested stakeholders.
  • Always engages teammates with positive intent thinking, empathy, authenticity and inclusiveness to create a safe and supported team environment
  • Consummate professional with a passion for building culture
  • Highly organized and extremely detail-oriented
  • Able to prioritize and re-prioritize tasks and responsibilities in a changing environment
  • Effective problem solver and ability to work independently
  • Strong verbal and written communications skills (customer-service or retail experience is a plus)
  • Experience with Google Suite tools: Gmail, Google Calendar, Google Drive
Our Values
-Take responsibility for student success.  Everyone works together to enable student success.
-Follow the numbers.  Decisions should be backed by data.
-Embrace a growth mindset.  View challenges and failures as opportunities to improve.
-Start with why.  See the big picture and question the status quo. If there’s a better way of doing things we should investigate it.  
-Create an inclusive environment.  We work together to promote empathy and respect amongst all students and staff.

-Competitive salary
-Unlimited paid time off
-Employer-sponsored health insurance plans with 100% support for premiums
-401K company match
-Great location with easy access to transportation options
-The opportunity to work with driven and talented colleagues committed to lifelong learning

About App Academy

App Academy is a software development school that seeks to change what people expect from education. App Academy offers a variety of training programs, including a 12-week immersive coding and job placement program, where 98% of graduates have been placed in software development roles at an average salary of $105,000 in San Francisco and $89,000 in New York City. We've trained over 2,000 students, more than 70,000 people have applied for the course, and we’ve been profitable for the last four years. Our tuition model is game-changing. Students only pay if they find a job within 12 months after the course. No job, no tuition. This allows us to select students for their talent and passion regardless of what’s in their bank account. Each course bootstraps dozens of students out of financial hardship. Graduates currently work at some of the top tech companies in the world including, Uber, Braintree, Amazon, Facebook, Google, Intuit, Mixpanel, Slack, Oracle, Pivotal Labs, Upstart, Vimeo, Stripe, Tumblr, and more.

App Academy

Want to learn more about App Academy? Visit App Academy's website.