SAAS System Administrator

Aptos, United Kingdom - West Bromwich

Engaging customers differently… no matter when, where or how they shop.

A quick snapshot…

SaaS (Software as a Service) is looking for a driven self-starter to assume the role of Systems Administrator. In this role, you will be responsible to provide technical expertise and support as it pertains to the SaaS Offering and the Hosted Infrastructure. You will work within the SaaS project teams to deliver a quality solution to our clients--on time and on budget.  You will be responsible for:


  • Managing and monitoring Managed Services systems.
  • Providing on-going operational IT support for the Managed Services environment 24/7.
  • Implementing system enhancements/upgrades when required.
  • Functioning as an integral member of the system administrators’ team
  • Performing shift work requirements as deemed necessary, including pager duty when required.

Here’s what skills you’ll need…

  • Excellent communication, interpersonal, and presentation skills
  • Flexibility and adaptability in a fast-paced environment
  • Knowledge of Windows® 7, 8 and 10, Windows Server and MS SQL Server
  • Virtualization technologies like Microsoft Hyper-V
  • Active Directory
  • Microsoft WSUS and McAfee ePolicy
  • AWS EC2
  • Knowledge of server, hardware, and network technology
  • Understanding of relational databases
  • Strong troubleshooting methodology/skills
  • 1 - 3 years of experience working on large projects
  • Ability to travel when called upon to do so


Here’s what will give you an edge…

  • Knowledge of scripting languages like PowerShell
  • Retail operation experience or knowledge
  • MCSE or similar certifications
  • AWS Certification to


Here’s what we expect…

Passion. We know it when we see it. Passion is not saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.


Resourcefulness and application. At Aptos, we have a pioneering spirit -- when we have questions, we find answers; when we’re faced with challenges, we find solutions. We turn to a variety of resources, including our own colleagues, our professional network, the Internet, articles and books -- whatever helps us get the job done. But’s it’s not just about using a variety of resources to gain knowledge -- it’s also about applying that knowledge to other areas of the job or business where it might make sense.


Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having a pioneering spirit.


Quality orientation. You rarely make mistakes because you have good processes in place to ensure that every last detail is correct. There’s hardly an error that gets past you -- even when you’re under pressure to complete something in a very short timeframe.


Did we pique your interest?

If this sounds like the kind of job you would love in the kind of environment you would thrive in, please drop us a line -- we’d love to hear from you!


About Aptos

Aptos drives growth for more than 1,000 leading retail brands with a pioneering spirit, authenticity, and a strong sense of community. We believe in doing things the right way, and we back it up. It’s that simple. You’re committed to advancing your business—to achieving higher goals and sustaining growth. We share that commitment, unconditionally. To fulfil it, we’ll work with you not just as providers but as fully engaged long-term partners. So while our technology matters, along with our services, experience and expertise, so do our values. Values determine not just what gets decided and done but how. They can make or break how confident and comfortable you are in working with our teams. That’s why we’re very clear about our values. And why the ones that underpin our relationship with you are the same ones that are actively reinforced in our workplace, day in and day out. Our values define our corporate culture. They drive performance. And they ensure that we always work together in the right way: with a pioneering spirit, a sense of community, and authenticity. It’s The Aptos Way.


Want to learn more about Aptos? Visit Aptos's website.