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Senior Account Manager

BetterDoctor, Kansas City

The Origin of Accurate Provider Data


We are seeking a talented individual to be a Senior Account Manager, who provides support for the successful delivery of services to client(s). Support may include data mining validation, data sorting and analysis, presentation preparation, as well as various research related tasks and overall support of business development projects and day to day operational projects. May have ownership for a small account or small project and client relationship.

Responsibilities

  • Works with the account management team and other organizations to collect data on behalf of the client(s).
  • Works directly with clients, project team and business leaders to identify analytical requirements.
  • Performs data analysis, identifies trends and issues, evaluates and provides recommended solutions for issues identified.
  • Designs and develops reports.
  • Builds relationships with internal and external staff to ensure client expectations are being met.
  • Ensures client deliverables are accurate, timely, and meet or exceed client expectations.
  • Identifies delivery issues and provides suggested solutions.
  • Works with account management team to develop materials for client presentations.
  • Interacts with clients under the guidance of the account management leaders.
  • May participate in the proposal development process.
  • May manage client relationship or components of a relationship; responsible for ensuring client satisfaction.
  • Works with client(s) to develop project approach and/or implementation plans.

Requirements:

  • Bachelor’s degree preferred or 5 years Account Management background
  • Minimum of 4 years of relevant experience in Account Management in Health Insurance or Healthcare Software company
  • Ability to be careful and thorough about detail.
  • Ability to multi-task and to meet deadlines.
  • Ability to analyze information and use logic and process to address work-related issues and problems.
  • Ability to build effective relationships demonstrating strong interpersonal skills.
  • Demonstrates exceptional customer service and follow up skills.
  • Ability to work proficiently with Microsoft Excel, Word, Access, PowerPoint
  • Able to travel up to 10%

  • Work Conditions and Physical Demands:
  • Primarily sedentary work in a general office environment
  • Ability to communicate and exchange information
  • Ability to comprehend and interpret documents and data
  • Requires occasional standing, walking, lifting, and moving objects (up to 10 lbs.)
  • Requires manual dexterity to use computer, telephone and peripherals
  • May be required to work extended hours for special business needs


Ready to Evolve?

We want smart, driven individuals to help us create Quest Analytics future. If you invest yourself in your work, live with enthusiasm, and thrive on results, we want to know you.

What's in it for you:

Great benefit package with:
-100% paid HDHP Health plan, Dental, Vision for Employee tier and cost sharing for all other tiers
-Company matching 401(k)
-Generous PTO and 9 Holidays
- Paid Life, Short and Long Term Disability
- Paid maternity / paternity and much more
- Flexible work arrangements so you can balance work/life

*Competitive salary and success sharing bonus
*The opportunity to get in on ground floor and grow and learn as the company grows
*Work at in a fun, flexible, casual environment
*Ability to telecommute when needed
* Remote work may be available for certain jobs
*Plus, the free gourmet coffee to fuel the brainpower necessary to conquer your goals, and free drinks and snacks.

Apply TODAY!

Visa sponsorship is not available at this time.

Quest Analytics provides equal employment opportunities to all people without regard to race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category.

Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

About BetterDoctor

We care about solving America’s provider data problem. At BetterDoctor, we believe that finding the right healthcare provider shouldn’t be difficult. Our mission is to improve the flow and quality of healthcare data so patients can quickly get the care they need when they need it. Helping patients find the right providers when they need them starts with helping health plans, provider groups, health care systems and health start up companies get high quality data. We build tools to bring trust, confidence, and transparency to the process of finding a doctor.

BetterDoctor

Want to learn more about BetterDoctor? Visit BetterDoctor's website.