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Solution Architect (SF)

Blend, San Francisco

We stand for better lending


Blend makes the process of getting a loan simpler, faster, and safer. With its industry-leading digital lending platform, Blend helps financial institutions like Wells Fargo and U.S. Bank increase productivity and deliver exceptional customer experiences. The company processes nearly $2 billion in loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.

We're building a smart, tight-knit, diverse team of problem solvers who want to change this industry for the better, and positively impact millions of people in the process. We are motivated by challenge, and nothing excites us more than solving hard problems. We work hard, together, and with respect.

The Professional Services Technical Solutions Architect interfaces with prospective and current customers, working to understand the client’s key business objectives, technical requirements, and providing guidance in accordance with industry and company best-practices. The Technical Solutions Architect combines customer communication and deep technical knowledge at a critical step in the sales process to derive technical solution approach. The individual in this role will liaise cross-departmentally to create an optimal technical solution in line with the customer objectives.

Responsibilities

  • Understand the customer goals, requirements as well as current and planned lending operations context
  • Strong proficiency of system architecture, relevant technologies (CRM, Marketing, Analytics, SOR, etc.) and vendors (Ellie Mae, MuleSoft, TIBCO, Wipro, etc), and tracking techniques
  • Domain expertise in integration patterns, protocols, and best practices, including Blend’s integration offerings
  • Develop Blend technical solution best practices
  • Map to the customer objectives and requirements to create a targeted integration strategy
  • Map to the customer objectives and requirements to create a targeted integration strategy
  • Work with Blend Sales and Product teams, and the customer directly, to prepare for and lead the requirements gathering call to better understand the customer's integration needs
  • Develop and validate simple scripts for custom integration work (data conversions/transformations) Initiate and manage cross-departmental communication to resolve any solution related questions and issues
  • Serve as a conduit of integration-related product features to the product team for roadmap consideration Supporting the development of a sales strategy for each account particularly as it relates to consulting opportunities with direct customers and third-party integrators
  • Function as a subject matter expert for the Encompass SDK and APIs
  • Ability to apply “out of the box” strategies as an Encompass product expert in concert with advanced solutioning beyond Encompass or “out of the box”
  • Provide sales support for the positioning and quoting of tailored consultative and deployment services
  • Gather necessary requirements and specifications needed to create technical Statements of Work for Professional Services engagements
  • Consult with clients and third-party vendors for clear definition of requirements

Requirements

  • Experience integrating using Restful APIs and SDKs (notably, Encompass, NetOxygen and other Loan Origination Systems)
  • 3+ years of experience implementing projects with knowledge of NodeJS, Typescript, Go, and other web technologies
  • 3+ years scoping and architecting experience using enterprise integration patterns like Message-based patterns, point-to-point and FTP
  • Excellent problem-solving and decision making skills along with strong written, verbal and presentation skills
  • Skilled at multitasking, can juggle competing priorities while making sound business decisions based on goals and objectives
  • Ability to work independently and interfacing with other lines of business, developers and QA
  • Ability to break down project phases into technical tasks and sub-tasks to delegate to appropriate development personnel
  • Attention to detail; clear, logical thinking
  • Comfortable working in a fast paced, team environment

Nice to Haves

  • Experience working with Functional Programming Languages, XML, SOAP, REST, JSON, SQL, .NET, Java, Javascript
  • Experience in third-party and back-office integrations
  • Full stack development experience
  • Ability to translate technical instructions or concepts into non-technical easy to understand terms
  • 5+ years of software development experience, preferable
  • Mortgage technology experience, preferable


Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.

About Blend

At Blend, we’re dedicated to improving consumer lending. We partner with banks and lenders to power frictionless, compliant, and more accessible lending— starting with mortgages. We’re motivated by the fact that our product won’t just affect the lives of a few people in the Bay Area— it affects people all over America. Founded in 2012 by a group of former Palantir engineers, Blend raised $100M from Greylock and Emergence Capital in the summer of 2017. We've just moved into new offices in SF and NY, we're growing quickly, and we're going to need some help.

Blend

Want to learn more about Blend? Visit Blend's website.