Blend makes the process of getting a loan simpler, faster, and safer. With its industry-leading digital lending platform, Blend helps financial institutions like Wells Fargo and U.S. Bank increase productivity and deliver exceptional customer experiences. The company processes nearly $2 billion in loans daily, helping millions of consumers get into homes and gain access to the capital they need to lead better lives.
Content Designers are system architects, using language as a design material to solve problems for the people and businesses using our products. From strategizing how information can best be sequenced to crafting outstanding user interface copy that helps our users succeed in their goals, you have an informed point of view as to how better experiences can be built through content, especially across large, complex workflows.
To be successful in this role, you'll need to be someone with a dedicated mindset towards making things happen. You can understand the big picture, take ownership, and tackle problems wherever they arise. Given the nature and scope of the role, domain knowledge in financial services is highly valuable, though not required.
Work alongside designers, PMs, engineers, and research to craft thoughtful experiences
Understand, construct, and improve our products, focusing on system design and solving problems using language
Craft user interface copy that is clear and educational, empowering our users to succeed
Help refine concepts and definitions within our system
Build and evolve our standards to ensure we always sound personal and connected with our users
Critique and support fellow designers so they can do their best work
Steward quality and consistency across Blend's entire product
Execute in a dynamic environment with ambiguity
Strong experience in product content design, content strategy, and/or information architecture
A strong understanding of product design, including system design
Excellent communication skills and aptitude to explain decisions
Experience designing and iterating on user interfaces
Ability to think deeply about why and how language and interfaces work together, with a clear point of view as to the impact of language on design
Curiosity to learn more about the domain
Experience strategizing and executing with product and engineering teams
Has shipped something that people use
Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable law, including the San Francisco Fair Chance Ordinance.
At Blend, we’re dedicated to improving consumer lending. We partner with banks and lenders to power frictionless, compliant, and more accessible lending— starting with mortgages. We’re motivated by the fact that our product won’t just affect the lives of a few people in the Bay Area— it affects people all over America.
Founded in 2012 by a group of former Palantir engineers, Blend raised $100M from Greylock and Emergence Capital in the summer of 2017. We've just moved into new offices in SF and NY, we're growing quickly, and we're going to need some help.