Cafe Leader - Seoul

Blue Bottle Coffee, Seoul, South Korea

Coffee Roaster - Brewers, Subscriptions & Brewing Guides

We are looking for leaders with an earnest desire to share coffee, pastries, and delightful experiences with all those in search of deliciousness! Our Cafe Leaders will be responsible for the overall success of our cafes. Responsibilities include hiring, training and developing all baristas and team members for his/her respective location, ensuring all our guests at the cafe experience exceptional hospitality, and leading the cafe to be successful against our financial and operational goals.

You will:

  • Build, develop, inspire, and retain an incredible team, regularly giving and receiving positive and constructive feedback and coaching your baristas to develop and be their best
  • Ensure every guest at your cafe has a wonderfully hospitable experience, and continually find ways to coach your team to go above and beyond in exceeding guest expectations
  • Drive strong and ever improving financial performance of your cafe, finding ways to expand the reach of your cafe and be as efficient as possible in doing it
  • Collaborate with other teams at Blue Bottle and your Regional Director to creatively engage your community, deepening relationships with regular guests and welcoming newcomers
  • Ensure we always meet our high standards of quality and deliciousness for every drink and food item served in your cafe, through regular tasting and help from other Blue Bottle teams
  • Work on bar and on the floor, not only to help the team in busy moments but to stay constantly connected to the heart of our work and find ways to continually improve it
  • Create and maintain a thoughtful work schedule for your team which balances individual, team and cafe needs while meeting our business goals for efficiency
  • Oversee all ordering including coffee, milk, pastries, inventory, etc. ensuring that we are always able to meet the requests of our guests while never wasting anything
  • Manage day-to-day financial operations of the cafe smoothly, including banking, payroll, etc.

You are:

  • A strong and people leader, who both supports and challenges your people to be their best
  • Obsessed with hospitality and guest experiences - anticipating the needs of others, empathetic, and filled with a spirit of gratitude to both guests and your own team members
  • A business leader who understands how to drive your cafe to financial success through operational excellence, creative initiatives, and building an amazing team
  • Energized by ambitious and challenging goals - you don’t just meet them but surpass them
  • Articulate and effective in your written and verbal communications to people at all levels of the company - you get to the point but do it with confidence, humor and grace
  • A collaborator who loves learning from the input of other Cafe Leaders and Blue Bottle teams, and being part of something bigger than themselves
  • Flexible and creative in problem solving

You have:

  • 5+ years of retail/hospitality experience with a strong preference for coffee, food & beverage
  • 2+ years of store management experience leading a team of 10+ people
  • A strong understanding of a profit and loss statement, and knowledge of how to impact it
  • Comfort using computer programs, especially Google Drive tools (Sheets, Docs, Calendar)
  • A love and respect of delicious coffee, food and amazing guest experiences
  • Ability to speak and read English is a plus
매장관련 포지션은 상시모집 중이며,
구체적인 채용 진행이 있을 때 면접 대상자에 한하여 개별연락드리고 있습니다.

국문이력서 1부에 아래 내용을 포함하여 pdf파일로 전환 후 첨부하시기 바랍니다.
지원시 이름은 한글명, 영문명을 같이 기입하십시오 (예: 김블루 Blue Kim)

- 성명, 생년월일, 현 거주 주소, E-mail, 휴대전화 번호
- 근무처(지점명 포함) ,직함
- 모든 경력사항의 입사일, 퇴사일 (예: 2018.2 ~ 2019.2)
- 모든 경력의 근무 형태 (정규직, 파트타임, 계약직 등 )
- 모든 경력의 평균 주당 근무시간
- 근무처에 대한 간단한 소개 (예: 프랜차이즈 카페, 프리미엄 커피, 대중식당)
- 증빙이 불가한 경력의 경우 "증빙불가" 와 사유 기입. (예: 폐점, 4대보험 미가입 등)
- 병역 의무 기간

그 외 문의사항은 [email protected] 으로 부탁드립니다.

블루보틀커피코리아유한회사(이하 블루보틀)는 개인정보를 보호하기 위해 관련 법규를 준수하고 있습니다. 이에 따라 「개인정보 보호법」 제3조(개인정보 보호 원칙), 제6조(처리하는 개인정보 항목) ,제15조(개인정보의 수집 · 이용)와 「정보통신망 이용촉진 및 정보보호 등에 관한 법률」제22조(개인정보의 수집·이용 동의 등), 제24조의 2(개인정보의 제공 동의 등), 제26조의 2(동의를 받는 방법) 등에 의거하여 다음 사항을 알려드리며,  블루보틀 채용과 관련하여 위와 같은 개인정보의 수집 및 이용에 관한 동의를 얻고자 합니다. 지원자는 개인정보 수집 동의를 거부하실 수 있습니다. 다만, 동의하지 않을 경우 참가가 제한될 수도 있습니다. 개인정보는 블루보틀 채용 이외의 다른 목적으로 사용하지 않습니다. 또한, 블루보틀은 원칙적으로 개인정보 수집 및 이용목적이 달성된 후에는 해당 정보를 지체 없이 파기합니다.

About Blue Bottle Coffee

About us

Blue Bottle Coffee is a passionate team of hundreds around the world, united by the simple purpose of getting great coffee to everyone who asks for it whether that be in our cafes or at home. Blue Bottle is headquartered in Oakland, CA and have retail and business operations in the Bay Area, Los Angeles, New York, and Tokyo.

We roast on three coasts using vintage gear, put it in compostable bags, and get it to our customers within 48 hours. We are baristas, managers, roasters & production specialists, chefs, engineers, designers, analysts, technicians, and more. We craft delicious drinks, treat our guests with the utmost care and respect, bake cookies, clean up after ourselves, get change at the bank, and say please and thank you. We offer the less able our seats on the bus and brush and floss daily. And we want you to join our team, who we believe to be the most talented, kindest, and hardest-working in the business.

Want to learn more about Blue Bottle Coffee? Visit Blue Bottle Coffee's website.