Principal Software Engineer, Personalization

Bluecore, New York City

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Duration: Full-Time

Role:

We are looking for a Principal Software Engineer to join our Personalization squad, building scalable APIs focused to support our creative workflows for clients’ email marketing teams. Our WYSIWYG (What-You-See-Is-What-You-Get) template creation, asset management, and content personalization tools are core workflow tools for some of the largest e-commerce retail sites, and our creative workflows are mission-critical software for their marketing teams.

It's not enough to develop systems that handle our ever-increasing scale, it's also essential that we do so with high-performance, rock solid code. Reliability is another important piece to the puzzle, and we adopt Site-Reliability Engineering principles for automating deployments and observability at scale. You’ll be an influential leader, actively coding while simultaneously helping your team design and implement technical solutions, as well as sourcing and onboarding new technologies to the team.

Engineering Culture:

Bluecore’s Engineering team is made up of exemplary engineers who believe in working collaboratively to solve complex technical problems and build creative solutions that are as simple as possible, but as powerful as necessary. We emphasize a culture of making good tradeoffs, working as a team, and leaving your ego at the door.

As a Principal Engineer at Bluecore, you will join forces with other cross-functional engineering teams to build scalable, extensible, reliable, and performant systems that provide significant company and industry-level impact. We have clear roadmaps and initiatives, which help us leverage the work we’ve completed. You’ll have ownership over your work, and will be influential in driving the overall growth and success of Bluecore.

About Bluecore:

Bluecore is a marketing technology company that’s reimagining how the world’s fastest growing retail brands transform casual shoppers into lifetime customers. Through our patented retail data model and the recent release of Bluecore Communicate™ and Bluecore Site™, we replace manual processes with an intelligent, AI-driven workflow. We are credited with doubling email revenue, and increasing customer retention for more than 400 brands, including Express, Tommy Hilfiger, The North Face, Teleflora, and Bass Pro Shops. We have been recognized as one of the Best Places to Work by Glassdoor and ranked No. 241 on the Inc. 500 List, the most prestigious ranking of the nation’s fastest-growing private companies.

Responsibilities

Design, architect, and develop performant, reliable, high-quality systems at scale within one or more engineering domains.
Be a key contributor on major projects owned by the Personalization squad, such as: Improving service boundaries to drive Bluecore towards a micro-service architecture for application code; Migrating databases for core application models for better speed, cost, and scale of our most important workflows; Define, maintain, and iterate on application architecture for the entire R&D team; Further defining our infrastructure automation and enhancing our CI/CD.
Work cross-functionally with product managers and designers, data scientists, and cross-functional engineers to deliver high quality products.
Evangelize Bluecore Engineering internally and externally, including leading initiatives to promote Bluecore Engineering in the wider community.
Contribute to and promote open source projects.
Proactively identify technology opportunities for the company, and push technical ideas, proposals, and plans to the entire organization and beyond through presentations, technical specs, blog posts, and documentation.
Lead company-wide technical strategy and decisions, and facilitate progress by building consensus amongst senior engineering and company leadership teams. Advise and advocate for best tools, methods, and approaches for the entire engineering organization.
Function as a sought-out mentor and leader for a technical domain or set of domains across the company. Increase the technical capabilities and upper limits of your own areas of responsibility and expertise, as well as those of your associated team members. Teach sessions, write documentation, and actively mentor to decrease the ramp-up time of new and existing team members.

Requirements

Significant programming expertise with dynamically-typed languages, such as Python and JavaScript. Experience with TypeScript, GraphQL, and/or postgreSQL a plus.
Strong experience in product development, including API development. Experience with B2B SaaS a plus.
10+ years of relevant professional experience, including recent experience in a similar industry or technology space. Experience building MarTech, AdTech, eCommerce, E-mail, or Big Data platforms and products highly desirable.
B.S./B.E in one of the following departments (i) Computer Science, (ii) Computer Engineering, (iii) Information Sciences, (iv) Electronics, (v) Mathematics, or relevant field/equivalent work experience.
Experience excelling within a high-growth, startup environment or building out a new team/function within a larger company is preferred.
Experience with technical team mentorship, including guiding other engineers to become more effective technical leaders and providing feedback on best practices in code and design. Ability to identify your team's dependencies on other areas and across functions, communicate effectively to remove any immediate blockers, and propose and implement process changes that strengthen and maintain efficiency.
Strong communication skills with internal stakeholders on long-term technical roadmaps, as well as in articulating short-term issues and delivery.
Proven track record of successfully delivering sizable projects that span multiple teams and multiple quarters--or even years!-- that produce significant results and impact overall business success.

Benefits:

Highly competitive compensation package including salary and equity as well as the opportunity to work for one of the fastest growing marketing technology companies.

- Comprehensive medical, dental, and vision insurance

- 401(k) plan

- Monthly discretionary reimbursement towards fitness, home office and/or Learning and Development opportunities

- Generous Parental Leave & flexible vacation policy

We are proud of the culture of flexibility, inclusivity and trust that we have built around our workforce. We are a remote first organization with the option to potentially work in our New York headquarters on occasion moving forward. We love the opportunity to come together – but employees will always have the option on where they work best.

At Bluecore we believe in encouraging an inclusive environment in which employees feel encouraged to share their unique perspectives, demonstrate their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences. Bluecore is a proud equal opportunity employer. We are committed to fair hiring practices and to building a welcoming environment for all team members. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, familial status or veteran status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Bluecore

Bluecore is the leading Decisioning Platform for Commerce, powering unique interactions by unifying customer and catalog data. At Bluecore, we are empowering the world’s top retail marketing organizations to take meaningful, immediate action on data through the creation of highly targeted audiences for multi-channel use.