Business Systems Analyst II - Marketing Systems

Box, US Remote

A Cloud Content Platform for the Digital Age

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal. 
By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 97,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud. 
Box is looking for a Business Analyst to join our Enterprise Systems team to help manage and scale our Marketing and go-to-market tech stack. In this role, you will be working with Marketing Operations business leaders and collaborating with our Enterprise Systems team to deliver best-in-class solutions for our go-to-market systems and applications. An ideal candidate will have exceptional analytical, communication, and problem solving skills and be comfortable interacting with all levels or organizations, including Executive Management. 
This role will allow you to apply your functional marketing expertise to some of Box's most critical go-to-market and operations initiatives. You will work closely with your team to collaborate on creative solutions for technical challenges, provide inputs on the marketing systems roadmap, and provide direct value to our business partners. You will interact frequently with senior management and must become a trusted thought-leader to our extended business partners.
  • Manage stakeholder engagement with critical business partners in the Marketing Operations teams to provide consultative guidance on system capabilities and address any Marketing System issues
  • Collaborate with other Enterprise Systems team members to triage inbound run-the-business bugs, defects or enhancement requests
  • Independently manage end-to-end Marketing technology projects, including project planning, status tracking, design, testing and release activities
  • Critically evaluate system inefficiencies, drive fit-gap assessments, and provide recommendations for Marketing technology solutions that can scale with growing needs of the business
  • Support the building of the Marketing systems roadmap and evaluate complexity and resource requirements for inbound requests
  • Work with internal business application SMEs and external vendors as required to deliver project deliverables
  • Bachelor's degree in Computer Science, Engineering, Economics, Business or related field
  • 3+ years experience in Marketing systems like Marketo, SalesForce, Iterable a plus.
  • 3+ years of system implementation experience and knowledge of owning techno-functional deliverables in a project, including functional design and QA
  • Strong knowledge of Marketing business processes in the opportunity-to-close cycle, and configure, pricing and quoting process
  • Extensive knowledge of Marketo architecture and integrating with other applications/systems
  • Exceptional ability to partner with business stakeholders to understand business process challenges and provide guidance on technical solutions


Visit this webpage to check out all of our exciting benefits: https://join.collectivehealth.com/box

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To promote the health and safety of all Boxers and our communities, in order to "Go to Work" at Box in the U.S., you must be Fully Vaccinated or have an approved accommodation. "Go(ing) to Work" at Box is defined as visiting a Box office, facility, or co-working site, visiting or meeting in person with fellow Boxers, Box clients and/or customers, vendors, or partners, engaging in business travel, and or participating in any Box-sponsored and/or related activity where others are present.  If you are fully remote and do not "Go to Work,” the vaccination requirement is not applicable.  "Fully Vaccinated" means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen.  If you are unable to get a vaccine due to a medical condition, a sincerely-held religious belief or another legally recognized reason, Box will consider requests for an accommodation.
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About Box

Box is an enterprise content management platform that solves simple and complex challenges, from sharing and accessing files on mobile devices to sophisticated business processes like data governance and retention.

Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 41 million users and 74,000 businesses—including 59% of the Fortune 500—trust Box to manage content in the cloud.

Want to learn more about Box? Visit Box's website.