Site Reliability Engineer III

Box, Atlanta, Georgia, US Remote

A Cloud Content Platform for the Digital Age

WHAT IS BOX?

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers over 98,000 businesses, including 70% of the Fortune 500 who trust Box to manage their content in the cloud.

WHY BOX NEEDS YOU

We're a diverse mix of backgrounds and skillsets and each of us makes a big difference every day. We need engineers that know how to run enterprise-grade services and is passionate about combining software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Box’s SRE organization ensures that Box’s customer’s have a highly reliable, performant experience while enabling developers to excel at what they do best — quickly iterate and deliver a world-class product. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation.

Why you need Box

You will be part of the inaugural SRE organization, where you will have the unique opportunity to bring your expertise during the exciting phase of Box’s journey to a cloud-first environment. You will enjoy flexing your technical and visionary muscles and get to work with cutting-edge technologies that will define the future of Box. You will have visibility and impact across all of Engineering.

WHAT YOU'LL DO

You will build software, frameworks, and tools required for reliable operations of Box's services across multiple cloud environments
You will manage the stability and operation of several of Box's most critical production applications through application reviews, capacity planning, and performance tuning.
You will be constantly developing automations / frameworks / tools for better platform reliability/availability.
You'll collaborate with other engineers on the team as well as cross functionally to foster solid engineering principles and represent our engineering values
You will participate in various POCs on new projects and frameworks being evaluated for the product/platforms.
You will improve our observability as both a developer/maintainer of systems/frameworks, and a mentor to our product development teams
You will participate in a team on-call rotation. This role could be fully remote!

WHO YOU ARE

3+ years of experience coding in higher level languages ( e.g. Python / Go / RUST)
You are a developer at heart with a passion to solve hard problems using innovative and data-driven solutions
You take an SRE-centric approach to everything you build/manage, ensuring reliability, scalability, availability and security
You have experience in designing complex systems / frameworks following NALSD (Non Abstract Large System Design) methodologies
You have experience in configuration and maintenance of applications such as web servers, load balancers, databases, storage systems, orchestration and observability platforms
You enjoy hands-on troubleshooting in a distributed Linux systems environment and are comfortable in tracing problems through applications, systems and networks.
You have hands-on experience with modern cloud technologies like GCP, AWS, and K8S.
You have experience with service observability best practices and tools (e.g., Splunk, ELK, Wavefront, SignalFx or the like)
You have experience learning software, frameworks and APIs
Experience in using industry standard DevOps tools (Terraform, Ansible, Jenkins/Spinnaker, jsonnett or the like)
You are able to inspire other people to work with you, and you enjoy mentoring and coaching more junior engineer
Familiarity with either Java/Scala or PHP/JavaScript/NodeJS a bonus.

BENEFITS-Visit this webpage to check out all of our exciting healthcare benefits: https://join.collectivehealth.com/box

For all other benefits, please check out: Box Benefits + Perks

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

About Box

Box is an enterprise content management platform that solves simple and complex challenges, from sharing and accessing files on mobile devices to sophisticated business processes like data governance and retention.

Since 2005, Box has made it easier for people to securely share ideas, collaborate and get work done faster. Today, more than 41 million users and 74,000 businesses—including 59% of the Fortune 500—trust Box to manage content in the cloud.