Senior Identity & Systems Administrator

Bright Health, Austin, TX


The Identity & Access Administrator is a member of the End User Technology Services team. The responsibilities of this role include: Identity and Access management, adherence to security compliance and advancing the end-user experience. The End User Technology Services team provides IT services and support for all Bright Health employees. Our client is the Bright Health employees and you will be a part of the team that is the first line of support for overall success. As a department we have a philosophy of all hands-on-deck. We do not shy away from small tasks that often happen behind the scenes.


  • Responsible for delivering enterprise-wide identity, access, directory, and authentication services.
  • Work closely with the Bright Health Infosec team to align access management with our internal policies.
  • Work with internal teams to assist in design for access management on new applications and projects.
  • Documents existing workflow/current business processes around Access Management.
  • Work with internal teams to assist in design for access management on new applications and projects.
  • Engages with key business stakeholders and customers as it relates to all supported systems and applications to verify, validate, and audit access.
  • Ensure proper safeguards are in place to protect confidential information and that users have appropriate access to software systems.
  • Complete implementation of RBAC (Role Based Access Controls) to meet organizational business needs. Documents existing workflow/current business processes, and aids in prioritization of IT service requests.
  • Manage MFA in Azure and work to enhance other application by incorporating them into MFA
  • Manage SSO implementations. Implement SSO for all vendors that have the capability and work with teams as they bring on vendors to make sure that they considering SSO at the time of purchase
  • This position is responsible for the fulfillment of Identity and Access Management requests based on a Role-Based Access Controls model
  • Manage Active Directory (AD), User Permissions and Group Policies in accordance with security policies and procedures.
  • Act as an escalation point for system access issues and coordinate with vendors and other external partners as needed to resolve issues.
  • Manage onboarding & offboarding process to ensure access is in place on first day and removed on last day.
  • Assist with maintenance of system processes, support documentation, and user access audits
  • Administer user account processes, systems, and integrations across systems (e.g., O365, Azure AD, etc.) in a timely accurate manner.
  • Assist in the execution of IT planned initiatives including hitting deadlines and achieving goals or projects as assigned


  • Bachelor or Associate degree (Ideally in Technology or Security), or relevant work experience
  • Minimum 5 years experience working with and managing access for End User Environments
  • Technical expertise with Access Management (Specifically on Microsoft and Azure cloud platform)
  • Previous experience providing technical/security support to end users
  • Demonstrated ability to take ownership and manage technical projects, including identification of project scope, requirements, deliverables, and coordination of project design and implementation activity


  • A can-do, positive attitude
  • Ability to learn new technologies and applications on your own
  • Skills in critical thinking, problem-solving, and the analysis, interpretation, and evaluation of complex information
  • Outstanding communication skills as well as proficiency in interpreting results and formulating recommendations/action plans
  • Familiarity with SAML, OAuth and OpenID Connect technologies, and Azure Active Directory
At Bright Health, we brought together the brightest minds from the health care industry and consumer technology and together we created Bright Health: a new, brighter approach to healthcare, built for individuals. Our plans are easy to manage, personalized and more affordable, giving people the quality care they deserve. Through our exclusive care partnerships with leading health systems in local communities we are reshaping how people and physicians achieve better health together.
We’re Making Healthcare Right. Together. 

We've won some fun awards like: Great Places to WorkModern HealthcareForbes, etc. But more than anything, we're a group of people who are really dedicated to our mission in healthcare. Come join our growing team!
As an Equal Opportunity Employer, we welcome and employ a diverse employee group committed to meeting the needs of Bright Health, our consumers, and the communities we serve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.


About Bright Health

Here’s the great thing about building a health plan from the ground up. We get to ask "why" at every turn – and make every decision a thoughtful one. But we’re different than other new health insurance companies because we come from big places. Our leaders have decades of experience working in health insurance and are committed to improving the customer experience. They started Bright Health because they know what to do and, more importantly, what not to do when creating a system that will actually work in your favor. Bright Health believes healthcare can be done better. Our carefully selected network: When we sat down to design Bright Health plans, we were thinking about relationships – the one between you and your doctor, and also the one between us and your doctor. Then we set out to create purposeful partnerships with caring providers. We call them our Care Partner. Our tight-knit network gives you access to a community of compassionate providers who are working together with us and with each other to help you live Brighter. Our commitment to service: When you need care, you want someone familiar who can help you, someone who actually feels good to interact with. And in-between visits to the doctor, you want someone who will help you thrive. So with any Bright Health plan, you get us, your Bright Health Team. We’re here, ready to help. No matter if your question is “Can I see this doctor?” or “How much is covered?” it’s easy to reach a real person who can get you the right answers and help you find the right care. There, that’s better. Our Whole Health Rewards: Keeping good health extends far beyond how many steps you take, what your BMI is, or what kind of food you eat. Don’t get us wrong, those things certainly contribute to your well-being but there’s a whole lot more to the picture. We provide opportunities for you to earn $$ throughout the year for making good decisions that lead to a Brighter life. When you and your health plan both want what’s best for you – it makes staying well a whole lot easier.

Want to learn more about Bright Health? Visit Bright Health's website.