Senior Manager, IT Cloud Services and Infrastructure

Brooks Running, US, Washington, Seattle, Corporate

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Duration: Full-Time

Who We Are:
Brooks is a team of passionate people united by a desire to do meaningful work, lead healthy lives and make a difference. We share a focused mission: to inspire everyone to run and be active. That’s it. No distractions—it’s all about the run. Through science, creativity, service, authenticity and connection, we obsess over delivering the best running gear on the planet. We do it our way, with our unique spirit, with a goal of being more relevant to runners than any other brand, day after day and mile after mile. We are determined to innovate, challenging ourselves to lead thought at every turn. Inside these walls and on the roads, tracks and trails, we live and breathe Run Happy, celebrating the positive impact running has on our lives and others. We inject it into all we do because it makes everything better, smarter, more fun and more memorable. Our company culture defines us, bonds us together and creates the conditions for success. It is lived daily as a behavioral expression of our collective set of brand values: Connect with People, Innovate for our Customer, Compete as a Team, Build Trust, Have Fun & Bring Passion, and Be Active. If you’re on our team, it means you’re part of creating something extraordinary. You’re part of Brooks.

Your Job:
The Senior Manager, IT Cloud Services and Infrastructure is responsible for defining, developing, and operating the Brooks’ technology infrastructure as well as building the strategy and management of our infrastructure services in the public cloud focused on AWS and Azure.  This role includes leadership over our core infrastructure services including networking, compute and storage in additional to building out a sustainable and scalable infrastructure-as-a-service model leveraging cloud offerings.   In addition, you will define our global infrastructure strategy while managing engineers in our North America region and working with staff and partners in other regions to ensure execution on the global strategy.   You are responsible for the budget and delivery of services to meet the overall core infrastructure for the organization. 

Your Responsibilities:

  • People Leadership:
  • Directly manage a team of 4-6 Analysts and Engineers and provide direction to all global Information Technology team members who implement and administer infrastructure services.
  • Lead, mentor and coach a team of Analysts and Engineers.  Promote career development and manage the performance of the team using Brooks HR processes.
  • Manage team work assignments and timelines.
  • Hire and manage information technology personnel and/or contractors to design, develop, implement, and operate infrastructure services.

  • Infrastructure Leadership:
  • Define, implement, and operate the on-premise and cloud infrastructure services for Brooks globally.  This includes networking, compute, and storage services in addition to modern cloud-based infrastructure solutions that deliver similar or improved services to the organization.
  • Build out a mature infrastructure-as-a-service model for the organization.  Define services, roles, skills, tools and strategies to enable infrastructure as code (IaC) for the organization.
  • Lead the design, implementation, and operation of new infrastructure services for the organization.
  • Collaborate with security and application teams to implement implement processes to ensure infrastructure is secure and meets the business needs.
  • Understand and address audit findings and vulnerabilities for areas of responsibility in a timely manner. 
  • Establish industry best practices that are right sized for Brooks to manage risk, meet business needs and deliver services and solutions successfully.
  • Update and maintain technology roadmap for the infrastructure program with timelines, impacts and dependencies communicated.
  • Define and manage to SLAs for services the infrastructure team delivers.
  • Ensure disaster recovery plans are in place and are exercised as defined.
  • Apply significant knowledge of industry trends and best practices to improve Brooks infrastructure services.
  • Manage vendors to ensure successful partnerships to meet business needs.
  • Builds and maintains successful partnerships with IT teams and Brooks’ business partners
  • Make recommendations for the purchase of technology resources; review and negotiate contracts and ensure vendor performance.

  • Budget Management:
  • Build and manage the infrastructure services budget and contribute to the overall IT budget. 
  • Operate to planned budget to ensure department and company goals are met. 


  • Education Requirements:
  • Bachelor’s degree in Information Systems, Computer Science, Engineering

  • Experience Requirements:
  • Five (5) years of experience managing an IT infrastructure and cloud services team  with hands on experience building a cloud infrastructure program
  • Minimum of 10+ years of progressive, relevant information technology experience in the infrastructure technology area.
  • Direct experience defining and executing on a strategy to transition on-premise infrastructure services to new ways to deliver services for a global organization.
  • Working in a global environment with colleagues from different cultures.
  • Talent for analyzing and communicating alternatives, risks and benefits with the goal of reaching decisions or resolving problems.
  • Knowledge of networking, compute, storage, IaaS, PaaS solutions, cloud operations.
  • Excellent verbal and written communication skills, demonstrating effective listening through concise, clear verbal and written communication, required.
  • Excellent interpersonal skills that inspire and build trust resulting in effective working relationships across the company, required.
  • Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all of the pieces fit together and affect one another, required.
  • Ability to anticipate how a decision made can affect our customers, our partners, our products or other departments’ operations and/or morale; “connecting the dots,” required.
  • Ability to rapidly adapt and respond to changes in environment and priorities.
  • Demonstration of innovation and initiative – always looking at improving our products and processes while also displaying a willingness to dive into the details and help out wherever necessary, required.
  • Embraces and lives the Brooks values!
At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, color, national origin, gender, gender identity, the presence of a sensory, physical or mental disability, medical condition, military status, marital status, pregnancy or child birth, sexual orientation, age, genetic information, status as a victim of domestic violence, sexual assault or stalking, political ideology, or any other non-merit based factors. 

About Brooks Running

About us Brooks Running makes men's and women's high-performance running shoes, apparel, and accessories that meet the needs of runners of all levels. Entirely focused on the run, Brooks is dedicated to inspiring people to run and be active. Brooks creates innovative equipment that keeps you running longer, farther and faster—and with more enjoyment of the run.

Want to learn more about Brooks Running? Visit Brooks Running's website.