Product Manager

Call9, Brooklyn, NY


Re-envision Patient Care
As a Call9 team member you will operate at the nexus of clinical excellence, engineering innovation and progressive enterprise in a culture that fosters ingenuity and innovation. By joining the Call9 team you’ll not only be a part of the future of healthcare you’ll be integrally involved in shaping it.

About Call9
Call9 is recreating the patient experience by bringing care to the patient. Our innovative model connects off-site physicians with on-site emergency medicine trained first-responders via a proprietary telemedicine platform born of Silicon Valley and improved, every day, by our physician and product teams. Call9 provides a spectrum of emergency,  follow-up, and palliative care services at the patient’s bedside in skilled nursing facilities (SNFs). Our physician team prevents harmful and unnecessary transfers to the hospital, delivering high quality, value-based care, that improves outcomes, saves money, and provides a superior experience for the patient, their family, and our physicians.

Take the next step in your career and work for a mission-driven organization that provides tremendous opportunity for growth, exciting challenges and work-life balance!


  • Build and hold a vision for the product
  • Conduct user research with clinical and business stakeholders and effectively synthesize insights into actionable product decisions
  • Collaborate with engineering to determine viable solutions and ensure they have the context to understand why the work matters
  • Decompose complex problems into iterative solutions that allow assumptions to be tested early on
  • Prioritize features while balancing business impact, user needs and technical feasibility
  • Generate prototypes for ideas, measure outcomes and take findings into the delivery process
  • Balance responding to immediate issues with achieving long term goals

Skills + Experiences

  • Have experience working across multiple teams and stakeholders, interfacing effectively with Engineers and Designers
  • Familiar with agile development and project management
  • Analytical and data driven
  • Strong written and verbal communication skills
  • Software development or UXD experience
  • Healthcare experience
  • Team leadership experience
  • Experience with user acceptance testing and general QA practices


  • High School Diploma, required
  • Bachelor's Degree in related field preferred
  • Certificate in related field preferred

Questions about Call9 career opportunities? Contact Talent Acquisition at [email protected]

Call9 provides equal opportunity in employment for all qualified persons and prohibits discrimination in employment on the basis of race, color, religion, creed, sex, sexual orientation, perceived sexual orientation, gender identity, marital status, national origin, ancestry, age, veteran status, disability unrelated to job requirements, genetic information, military service, or other protected status as may be mandated by applicable Federal, State and local law. All personnel actions, including but not limited to those relating to compensation, benefits, termination, training and education, are based on the principle of equal employment opportunity.

About Call9

About us Call9 delivers true Emergency Medicine and Palliative Care at patients'​ bedsides. Currently in Skilled Nursing Facilities, Call9 decreases the time patients wait to see an EM Physician from an average of 64 minutes to moments in emergency situations. In tandem with 24/7 onsite Clinical Care Specialists*, offsite Emergency Medicine Physicians see, diagnose and treat patients at the bedside via the Call9 proprietary platform. Our focus goes beyond the medicine to assure premium patient-centered care by including patients, caregivers, and families in communications from the start. Today, our proprietary technology-enabled services reduce cost and increase quality-of-care within elder-care facilities. Tomorrow, we redefine emergency medicine. *Clinical Care Specialists(TM) are elite emergency responders. Excellent bedside manner and rigorous continuing emergency training make Call9, PC's CCSs a unique specialty.

Want to learn more about Call9? Visit Call9's website.