Senior Content Designer

Canva, Sydney

Amazingly Simple Graphic Design Software

Duration: Full-Time

About the team

As a Content Designer at Canva, it’s your mission to create content that makes complex things simple and to give ordinary people the ability to make extraordinary things. We place a strong emphasis on the success of our users, and content in all forms has a big impact on that. This means content designers are involved in helping to define Canva’s user journeys—ensuring that our customers receive a high-quality experience. This will include copy for email campaigns, in-app messages and instructions, mobile push campaigns, UX writing and more.

You’ll be the champion of Content Design at Canva, working with a variety of teams – from onboarding to the Canva editor. You’ll be working with a team of talented product designers to create fantastic experiences for our users.

About you

You’re a writer first and foremost: you love to write product copy that’s clear and human, you’re meticulous about punctuation and grammar, and you have a knack for tone of voice. You know how to share your vision and expertise with people from various background and disciplines, and you’re great at getting buy-in. You’re a strategic thinker and a problem solver. You write copy with impact: your messaging moves the needle on key metrics.

What you'll do

Establish a content strategy for content design at Canva
Be involved in creating and prioritising the content design roadmap
Use your writing skills and User Experience principles to craft UX copy that helps Canva users to design
Collaborate with designers, engineers and growth marketers to create products that serve a global audience
Optimize Canva’s onboarding and sign up flows and error messages
Provide documentation about content design workflows and establish a style guide for content design

Goals

Define the product voice for Canva's Enterprise and Education products, shipping copy that reflects this
Create robust, user-friendly copy that guides users through key content management, collaboration and team workflows for Enterprise and Education users.
Contribute to growth in Enterprise team size and self serve conversion
Plan for the growth of the Content Design specialty at Canva

Experience

You have at least 5 years’ UX writing/content design experience
You’ve successfully been involved in introducing content design into a company’s practices
You are passionate about user experiences
You have incredible writing chops and an impressive content design portfolio
You’ve written copy that has moved the needle on key metrics
You love collaborating with people from different disciplines and sharing the power of content design
You’re a self-starter who can juggle multiple projects
You are a stickler for consistent brand voice and style

Canva is currently one of Australia’s hottest technology startups and has been the ranked #1 Australian Workplace in Technology by JobAdvisor for the second year in a row.

We mean it when we say we want to create a workplace that you love coming to. Our culture is unlike anywhere else and our offices are designed with workspaces for every mood, to help you do great work. At Canva you can be part of a company that is growing rapidly, building a product that users really love.

Psst -We have two in-house chefs that whip up amazing breakfasts and lunches for the whole team - check out what's cooking at: https://instagram.com/canvalife

Being a Force for good.

One of our core values at Canva, “Being a force for good” means we are actively working towards a world that isn't just good for a small few, but one that’s good for everyone. We believe deeply that bringing together diversity of thoughts, perspectives and expression is key for building the best product for our equally diverse community. To achieve this, we need to constantly work towards making Canva the best place to work, for everyone.

About Canva

About us At Canva, we create tools that empower the world to design. Our platform combines a drag-and-drop design tool with a stock library of over 1 million photographs, illustrations and imagery. You can also choose from hundreds of professional templates to create social media graphics, presentations, flyers, posters, invitations and so much more. Our mission is to make design simple for everyone. Driven by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.