IT Infrastructure Engineer

Canva, Beijing

Amazingly Simple Graphic Design Software

Since launch in April 2013, our user base has grown exponentially, amassing over 15 million users in over 100 languages, making us one of the fastest-growing technology companies in the world.  As of today, we've achieved profitability as well as a $2.5billion valuation, comfortably setting us up for the next stage of growth. 

Canva is seeking an enthusiastic IT Infrasctructure Engineer to ensure the reliability, security, and resiliency of our systems, hardware, and platforms which support Canva's internal business operations.  As we grow past 60 employees in China, we need to ensure our offices, tools, and systems enable all Canva employees to do their best work.

Support and troubleshooting Canva hardware and devices – laptops, networking, video conferencing
Administration of cloud-based tools and internal applications
Provisioning and management of Canva assets
Provide desktop support to end-users – troubleshooting laptops, peripherals, and applications
Support configuration activities, planned outages, and security initiatives

Required Skills and Experience
Previous experience above Level 2 (L2) support engineering capacity
Knowledge of networking protocols and corporate network devices (e.g. router, switch, firewall, APs)
Experience supporting and troubleshooting Apple Products, Devices, and Services; MacOS X , Windows and Linux Operating Systems
Experience administering Google Suite and Atlassian Products (Jira, Confluence, etc.)
Experience managing video conferencing applications and hardware
Strong verbal and written communication with pedantic documentation and organizational skills
A strong customer-focused attitude and demeanour; at-home in an environment where things move very quickly
Scripting experience with Python, Shell or similar languages.

Competitive salary, plus equity options
Work & have training in Sydney for 1-3 months, cozy apartment is provided 
Delicious lunch provided for us each day 
Fitness membership benefit Fancy and friendly offices 
Fun and quirky celebration

About Canva

About us At Canva, we create tools that empower the world to design. Our platform combines a drag-and-drop design tool with a stock library of over 1 million photographs, illustrations and imagery. You can also choose from hundreds of professional templates to create social media graphics, presentations, flyers, posters, invitations and so much more. Our mission is to make design simple for everyone. Driven by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.

Want to learn more about Canva? Visit Canva's website.