People Shared Services Analyst

Canva, Manila

Amazingly Simple Graphic Design Software

Duration: Full-Time

At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone, on every platform! Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.

Since our launch in August 2013, we have grown exponentially, amassing over 10 million users across 179 different countries who have created more than 400 million designs. We are one of the world’s fastest growing technology companies and we have only achieved about 1% of what we are capable of!

The team and role

Canva’s People Team is on a mission to build the most effective and engaged company in the world! Our success is in finding, growing and empowering the best engineers, designers, product managers, growth marketers and operators to ship incredible products for our global design community. 
We are looking for a People Shared Services Analyst to join the People Group and to be part of our incredible growth story. You’ll be the first point of contact for all employee queries, working closely with a wide variety of stakeholders such as IT, Finance, Legal, and leaders to deliver exceptional employee experiences. 

You’ll thrive in a fast-moving, fluid environment, supporting the day-to-day delivery of HR operational support across all our global regions. If your sweet spot is at the intersection of people, process and technology, and you get a kick out of delivering value to customers, streamlining processes and problem solving for scale, this is the role for you.

As our People Shared Services Analyst, you will:

  • Provide advice and support to our employees from pre-employment through to offboarding.
  • Coordinate employee onboarding with various stakeholders to ensure new hires are set up for success.
  • Ensure the highest level of data accuracy and data integrity within our HR systems.
  • Generate and analyse HR reporting, drawing useful insights and offering recommendations.
  • Liaise effectively and collaboratively with others to resolve employee queries.
  • Maintain our self-service knowledge base to keep information up to date and relevant for employees.
  • Drive operational excellence within the People Shared Services function by maintaining living and breathing standard operating procedures.
  • Identify and deliver continuous improvement initiatives.
  • Provide support to our people programs across all our global regions. 

We'd love it if you...

  • Degree in Human Resources Management, Psychology, Economics or other relevant fields.
  • Experience working in an HR Shared Service function (HR Administration or HRIS Support) that caters to other regions such as APAC, the Americas & EMEA.  
  • Familiarity with managing an HRIS such as Workday.
  • Outstanding attention to detail, analytical and organisational skills.
  • Excellent communication skills (written, verbal and interpersonal).
  • Highly organized and able to prioritise work to deliver results and in a fast-paced environment.
  • Customer focused and collaborative. Key to this role is the ability to listen, prioritise, and deliver accurate and speedy results.
  • Able to confidently work with various stakeholders to get things done, and maintain employee confidentiality, and data integrity and security.
  • Ability to learn new technologies, processes and approaches.
  • Brings energy, positivity and a proactive approach to work.

You’d love this job if...

  • You’re a great communicator. You can talk to anyone and you know how to communicate tactfully, whatever the situation.
  • You love working collaboratively. You understand that a HR team works best when working alongside the company to solve business problems.
  • You’re customer focused. You listen, you understand, and you deliver speedy and quality results.
  • You’re highly organised. You are detail oriented and excellent at prioritising to get things done in a fast-paced environment. You’re not easily overwhelmed.
  • You’re highly adaptable. You welcome change, and have the ability to problem solve and quickly iterate.
  • You’re eager to learn. You have a commitment to constantly developing yourself.

Nice to haves:

  • Experience dealing with employee relocation and visa approvals.
  • Familiarity with local laws of Australia.


  • Competitive salary, plus equity options
  • Free meals everyday! We have talented In-house chefs that cook delicious breakfast and lunch for us everyday.
  • Gym membership allowance
  • Professional education allowance
  • Mental health benefit through employee assistance program.
  • Competitive HMO and Leave benefits
  • Sponsored social clubs and team events
  • Countless fun and quirky celebrations
  • Work in one of the coolest office in Makati!

About Canva

About us At Canva, we create tools that empower the world to design. Our platform combines a drag-and-drop design tool with a stock library of over 1 million photographs, illustrations and imagery. You can also choose from hundreds of professional templates to create social media graphics, presentations, flyers, posters, invitations and so much more. Our mission is to make design simple for everyone. Driven by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.

Want to learn more about Canva? Visit Canva's website.