Business Development Operations

Cerebri AI, Austin TX or Toronto ON or Washington DC

Turn data into revenue

Duration: Full-Time

About Cerebri AI

Cerebri AI develops and sells the most sophisticated AI-enabled customer experience (CX) platform. Cerebri Values CX v2 (CVX) is a leap forward in applying artificial intelligence to measure customer engagement and drive financial results for large enterprises at scale. It uses reinforcement learning to gain deeper insights from customer journeys, measure customer commitment across brands and predict Next Best Action{set}s to create personalized experiences throughout the customer life cycle that drive engagement and results.

We work with companies selling to over 200 million consumers and have 16 patents filed pertaining to the Cerebri AI way. Our Series A financing was led by M12 (formerly Microsoft Ventures). We now have 60 employees in three offices in Austin, Toronto and Washington DC. Over 80% of the staff are in technical roles in data science and software engineering. Our team of senior executives averages 20+ years selling and deploying software successfully to enterprises worldwide. Cerebri AI is a proud Microsoft Partner and an active member of the Mastercard Start Path network.

To learn more, visit cerebriai.com.

"Cerebri AI was recognized as 2019 Cool Vendor for Customer Journey Analytics by Gartner"

Role:The Business Development Operations role is a rotational role, having an opportunity to be exposed to all areas of the business by supporting operations across sales and marketing. You will play an integral role in selling and marketing, Cerebri AI’s solutions for enterprise by interacting with the respective teams and business stakeholders. Target account research, market research, planning, working with customers, analyzing business needs and requirements are all part of the business development operations role. This role is meant for someone who wants a broad exposure to the enterprise AI and software business and is willing to be creative and resourceful to getting the job done. You will be part of a focused team working in fast paced environment and must keep up with adjustments to responsibilities and priorities. Cerebri AI is proactive with hiring a diverse and inclusive team. Cerebri AI encourages people of all backgrounds, sex, ethnicity, diverse life experiences, immigrants, refugees, disabilities and veterans to apply.

Potential responsibilities depending on rotation:

Marketing

Understand and identify trends within our industry and customer base

Proactively seek opportunities for optimization of marketing processes

Track and plan marketing activities

Target customer sector intelligence and research

Sales

Provide operational support to global sales team

Manage and administer sales CRM tools

Develop reporting infrastructure for sales funnel insights and sales performance management

Provide regular performance updates on sales funnel mechanics and pipeline growth trends

Assist with forecasting through measurement of KPIs such as sales velocity, average order value, and channel conversion

Support VP of Sales and CFO on operating model planning

Qualifications

Bachelor’s degree in a STEM field, MBA from a top school preferred
3 - 5 years business experience, preferably at a technology company with solutions sales
Results driven
Persuasive: you would rather put out a memo justifying your well thought out position than have an ad hoc meeting to discuss your position
Excellent verbal and written communication skills in PowerPoint, Word and email, including strong listening skills
Exceptional team player with ability to quickly develop and foster cross-functional relationships

Nice to Haves:

Problem Solver – You are proficient at using a combination of intuition and logic to come up with solutions
Detail Oriented – You are an expert at identifying nuances and aligning small details with larger objectives
Independent Worker – Your experience and capabilities allow you to require little instruction and guidance
Excellent team player – You are humble, ambitious and driven to make a difference

About Cerebri AI

Cerebri AI provides AI and machine learning solutions to help enterprises grow top line revenues by giving them a 1:1 relationship with their customers. We do this by processing internal and external customer data, and by determining the dollar value a customer places on the “value” of a vendor, products, assets, etc. We also monetize a critical variable in any revenue situation, the customer’s ability to pay, so things such as up-selling opportunities can be clearly scoped and delivered. We call the results Customer Value Indexes (CVIs) for brands, vendors, assets and financing.