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Senior DevOPs Engineer

Cerebri AI, Austin, TX

Turn data into revenue


Cerebri AI develops and sells the most sophisticated AI-enabled customer experience (CX) platform. Cerebri Values CX v2 (CVX) is a leap forward in applying artificial intelligence to measure customer engagement and drive financial results for large enterprises at scale. It uses reinforcement learning to gain deeper insights from customer journeys, measure customer commitment across brands and predict Next Best Action{set}s to create personalized experiences throughout the customer life cycle that drive engagement and results.

We work with companies selling to over 200 million consumers and have 16 patents filed pertaining to the Cerebri AI way. Our Series A financing was led by M12 (formerly Microsoft Ventures). We now have 60 employees in three offices in Austin, Toronto and Washington DC. Over 80% of the staff are in technical roles in data science and software engineering. Our team of senior executives averages 20+ years selling and deploying software successfully to enterprises worldwide. Cerebri AI is a proud Microsoft Partner and an active member of the Mastercard Start Path network.
To learn more, visit cerebriai.com.
 
"Cerebri AI was recognized as 2019 Cool Vendor for Customer Journey Analytics by Gartner"

Role: Cerebri AI is looking for a Senior DevOps Engineer who will design, implement and assume ownership of Cerebri AI’s application infrastructure and machine learning infrastructure including our digital asset exchange with the highest possible requirements for security, performance, scaling, and reliability. As an integral member of our team, the Senior DevOps Engineer ensures uptime, data integrity, cost effectiveness, and strict company-wide security monitoring. S/he have extensive experience with current security best practices in cloud-hosted clusters.
 
Develops, maintains and optimizes the software development environment and production environment for Cerebri AI.
 
Develops, maintains and optimizes the machine learning development environment for Cerebri AI.
 
Build and maintain DevOps capabilities to support agile product development in a continuous integration environment which includes distributed source code-repository, integrated automated testing, and code quality tools
 
BS degree or equivalent with 5-10 years of relevant experience

Responsibilities:

  • Responsible for infrastructure, build, integration, and software deployment process. Create email accounts, login procedures, manage credentials, provide system access.
  • Ability to troubleshoot and find root causes independently
  • Microsoft Azure - deploying with ARM templates, Azure Active Directory, etc
  • AWS - deploying with cloudformation, Active Directory
  • Kubernetes - Deploying, Administering, acs-engine
  • Hortonworks Big Data Platform - Deploying, Administering, CloudBreak
  • Jenkins - Multi-Branch Pipelines
  • Zabbix - Monitoring, integrations
  • scripting languages such as Bash and Groovy
  • Spark
  • Hadoop
  • HDFS
  • Prometheus operator
  • Prometheus msteams
  • Grafana
  • Alert manager
  • Greylog

Qualifications - Need to Have:

  • Excellent Linux knowledge
  • Excellent Networking knowledge (TCP/IP, DNS, Routing, LDAP)
  • Extensive knowledge of active security monitoring, IDS, recovery planning
  • Extensive experience with implement secured systems and services with routine auditing using ISO and NIST standards, pen testing
  • Microsoft Azure suite
  • Amazon Web Services suite
  • Spark
  • Microservice Management
  • Kubernetes
  • Snowflake
  • Hortonworks Big Data Platform
  • Hadoop, HDFS
  • Promotheus
  • Solid communication (written and oral) and interpersonal skills
  • Calm under pressure
  • Strong desire to learn and exceptional problem-solving skills
  • Self-motivated individual with exceptional work ethics
  • Desire to work in a small, multi-national, innovative and creative team

Nice to Have:

  • Jenkins (Multi-Branch Pipelines)
  • Zabbix (Monitoring, integrations)
  • OpenVPN Access server
  • Grafana
  • Grey log
  • Black duck

About Cerebri AI

Cerebri AI provides AI and machine learning solutions to help enterprises grow top line revenues by giving them a 1:1 relationship with their customers. We do this by processing internal and external customer data, and by determining the dollar value a customer places on the “value” of a vendor, products, assets, etc. We also monetize a critical variable in any revenue situation, the customer’s ability to pay, so things such as up-selling opportunities can be clearly scoped and delivered. We call the results Customer Value Indexes (CVIs) for brands, vendors, assets and financing.

Cerebri AI

Want to learn more about Cerebri AI? Visit Cerebri AI's website.