Partner Development Specialist (Hong Kong)

Class Pass, Hong Kong

Sweat in good company

About the Role:

You are a natural salesperson, hustler, and networker, who's as passionate about hitting targets to grow a business as you are about discovering new fitness and wellness options. You’re not afraid to strike up a conversation with someone you just met. You are always thinking outside the box; whether it’s crafting an epic pitch deck or win-win proposal, or finding creative ways to generate more leads, pitch more prospective partners, or close more high quality deals.

Our Partnerships team is the key to ClassPass' success. ClassPass wouldn't exist without our fitness and wellness partners and this role centres on adding fantastic new partners to our network in Hong Kong. You will be identifying potential studios and venues to work with, pitching them the value of joining ClassPass, building supply density in key areas and filling your prospect pipeline in creative and fun ways!

This newly-created role reports to our Hong Kong Country Manager and works alongside an established APAC local team, as ClassPass expands our Hong Kong business off the back of our recent fundraising and $1B+ valuation.

Key Responsibilities:

  • Be an expert on boutique fitness and wellness in your ClassPass markets, including the competitive landscape
  • Research, prospect and sell new studio, gym and wellness partners on to the platform in selected areas to help expand the ClassPass geographic footprint
  • Utilise online and offline resources and tools to develop and maintain your own pipeline in SalesForce
  • Drive the full sales cycle through making/sending introductory calls and emails, meeting prospects face to face, building the relationship and closing the deal
  • Effectively objection handle and customise partnership proposals according to the needs and interests of the prospect and ClassPass
  • Develop creative, fun, and innovative ways in which you connect and build out your relationships with potential partners and share across the team
  • Actively hit daily KPIs and consistently achieve & exceed monthly sales targets across new partners and pre-existing partners
  • Build strong, long-term relationships with partners in a diverse book of business ranging from top, medium and lower tier accounts
  • Responsible for monitoring and identifying pockets of opportunity on supply health across your book of business with a heavy focus on inventory availability
  • Engage with key studio partners during a monthly check-in via phone and in-person meetings (some you’ll interact with everyday!)
  • Retain our partners by providing best-in-class support & relationship management
  • Quarterly Business Reviews and develop in-depth performance reports to share with studio partners

Skills & Experience

  • 2 years of experience in sales with a track record of relentlessly high standards and top performance
  • Highly organised individual with ability to prioritise and attention to detail
  • A fantastic communicator; not afraid to speak to anyone
  • A strong negotiator who is driven by results
  • A genuine curiosity about people and local businesses and the innate ability to inspire passion in others
  • A natural problem solver who’s comfortable with an ever-changing fast, startup environment
  • Resilience and an ability to overcome objections and obstacles with an openness to feedback, and dedication to consistent self improvement
  • Positive and inventive attitude and a drive to win with friendly competition
  • Technical experience in computer programmes such as CRM systems (SalesForce), Excel, Word, Powerpoint, Keynote, etc
  • Desire to spend a sizeable share of your time in field sales and meeting prospects face to face
  • Fluent in Cantonese and English; verbal & written 
  • Based in Hong Kong
  • Must be eligible to work in Hong Kong

Who we are

ClassPass is revolutionizing the fitness and wellness industry by bringing together the world’s best classes and experiences into one app. Founded in 2013 by Payal Kadakia, ClassPass connects members to millions of classes in 30 countries around the globe, and is now available as a wellness benefit with some of the world’s leading employers. We make it easy to prioritize your health, whether you decide to head to a local studio, play an on-demand workout or book yourself a much needed wellness appointment. Over 100 million reservations later, we truly believe that we’re just getting started.

What we believe

At ClassPass, we believe in the power of movement. But we believe in more than just that. We believe in building for the future, creating more opportunities for everyone around the world to live fully and in good health. We believe that we can always push ourselves and our company to be better, and that there is power in the hard things when we’re all working together toward the same goal. We believe in building a diverse company where a sense of belonging is felt by employees, customers and partners alike. And we believe that the secret to ClassPass’ success is its people.

ClassPass is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected characteristics.

About Class Pass

The ClassPass story

ClassPass was born in 2013 after Payal Kadakia struggled to find a dance class to take after work in NYC. After countless Google searches, schedule cross-checking and frustrating log-in attempts, Payal never made it to class. Rather than chalk up that evening as a failure, Payal created an idea. Working out shouldn’t be hard - what if there was a way to make it easy?

What started as an app and website that made finding and booking classes effortless is now changing how people live their lives. Whether we’re bringing together a community of enthusiasts, helping people find the activities that make their true selves come alive or supporting small businesses and studios across the entire globe, we believe that being active is the key to living a happy and healthy life.

Want to learn more about Class Pass? Visit Class Pass's website.