Account Manager, Key Accounts

ClearSlide, San Francisco

The Sales Engagement Platform Leader

ClearSlide is on a mission to change the way people work and we are looking for inspired and enthusiastic people to help us achieve our goals.

ClearSlide is a system of engagement that makes every customer interaction successful. We strive to deliver the most intuitive, complete and open Sales Engagement Platform that integrates content, communications and actionable insights to improve business results.

ClearSlide transforms the business of selling by enabling organizations to engage with insight to improve salesperson productivity, increase the ability of sales leaders to forecast more accurately, and better align sales and marketing teams around high-impact content. Companies such as Bloomberg, BuzzFeed, Comcast, LinkedIn, Medtronics, Starwood, SurveyMonkey, The Economist, Twitter, and more use ClearSlide for a more modern, impactful way to sell.

Your Day-To-Day

You’ll be responsible for maintaining a strong relationship with several of our largest accounts. Outside of your quarterly goals, you’ll be expected to focus on client retention and expanding their existing contracts by working closely with your clients through each account life cycle.

Our Account Managers represent the entire range of company products and the specific values ClearSlide has for each client. It is your daily goal that all client expectations are met by the company and that any issues or concerns are met with clear next steps and reassuring composure.

Overall, this role covers the following:

- Day to day management and execution of client programs

- Working closely with the Sales teams to ensure client success

- Building strong relationships with clients to ensure a positive user experience

- Serving as the face of ClearSlide and the main point of interaction for your clients

- Introducing upgrades and new features and upselling existing contracts

- Managing a 2-3 million dollar book of business

- Learning and understanding the full capabilities of ClearSlide platform and customizing client experiences around their needs

- 100% client retention

- Managing client expectations and working across departments to ensure their needs are met

- Delivering satisfied client relationships that help to cultivate references, renewals, and an overall positive experience with ClearSlide

What You Bring to the Table

4 year college degree or equivalent experience
5-7+ years Sales or Customer Success experience
Experience managing a 1 million dollar book of business
Previous experience of SaaS and subscription based models
Working knowledge of Salesforce, Gainsight, or similar SaaS technologies
Comfortable with heavy travel (up to 75% of the time)
You are self motivated, driven, and results oriented
You possess strong analytical skills and problem solving abilities
You feel comfortable working and communicating with C Level Executives
You are consistently producing high quality and accurate work
People describe you as personable, thoughtful, and a team player
You thrive on constructive feedback and are easily coachable

Why ClearSlide?

We’re fun, we’re smart, and we thrive on cutting edge. If that isn’t enough to entice you, ClearSlide also offers all of their employees:

- Fitness program reimbursements

- Employee referral bonuses

- Free food and snacks (lots of ‘em!)

- Company outings

- Volunteer opportunities

ClearSlide is focused on YOU

"Diversity is the one true thing we all have in common. Celebrate it every day." -Unknown

Since opening our doors, we have made embracing our employees differences our largest priority. We welcome all cultures and orientations and thrive on the unique qualities every individual brings to the team. We view “out of box” as innovative; “quirky” is right up our alley. Our employees are empowered to be who they are because we believe there is no better self than your true one.

We are an equal opportunity employer and make sure every person who chooses ClearSlide becomes part of our family. It is important to us that we continue to create an inclusive environment that values everyone's different backgrounds and perspectives - it allows us to do our best work alongside the best people.

So come join us. Create with us. Change the world with us.

About ClearSlide

ClearSlide is the Sales Engagement Platform leader. We make it easy for sales and marketing teams to find the best content, effectively communicate it whether in-person, on the phone or through email, and get insights into exactly how customers engage. At the end of the day, we help sales and marketing teams make every interaction count and create truly amazing customer experiences. ClearSlide customers achieve higher seller productivity, increased sales management effectiveness, and stronger content ROI. Founded in 2009 and headquartered in San Francisco, ClearSlide serves over 2,000 companies with nearly 1 billion minutes of engagement from customers like Autodesk, Comcast, Expedia, Medtronic, Novartis, The Economist, Paychex, Thomson Reuters, Verizon, and more. Powered by the Vega Release, ClearSlide is the system of engagement for sales, marketing & services teams that makes every customer interaction more successful. For managers and leaders, ClearSlide provides engagement dashboards to improve deal visibility, coaching, and stronger forecasting. For content users and creators, ClearSlide makes it easy to organize and recommend content tailored by sales stage, with next-step interaction suggestions. For reps, ClearSlide intuitively delivers content, communications, and real-time analytics in a single, unified Sales Engagement Platform experience.