Site Reliability Operations Engineer

ClearSlide, San Francisco

The Sales Engagement Platform Leader

Duration: Full-Time

This is a fantastic opportunity to work closely with our engineering team to improve the reliability and performance of our SaaS platform. We're looking for a skilled engineer to use their UNIX/Linux and Windows systems knowledge and systems administration background to help keep our systems healthy, monitored, and designed to scale.  The candidate should be passionate about solving problems from the network level all the way through the application stack, with an eye to automating solutions to recurring issues. This is an exciting chance to hone and expand an already impressive skills set.  The ideal candidate will be able to quickly assess, analyze, and resolve site incidents in a fast-paced environment.  Having spent time as a developer or primarily an application-focused DevOps engineer is a plus.  The position is based in ClearSlideís San Francisco office.

Primary Responsibilities 

    Contribute to a team responsible for the availability, scalability, and performance of our enterprise SaaS platform
    Build and maintain automation systems to help us manage our rapidly growing infrastructure
    Gain deep knowledge of our complex applications to develop a bird's eye view of our platform
    Assist our Software Engineering teams to ensure proper monitoring and metrics are being built into the applications
    Maintain and develop custom systems and tools to improve our ability to deploy, automate, and effectively monitor custom applications in a large-scale mostly Linux environment
    Assist in the rollout and deployment of new product features and installations to facilitate our rapid iteration and constant growth
    Gain and use knowledge of monitoring systems and configuration management systems (AWS-specific tools, Terraform, Chef,  Nagios, NewRelic, etc)
    Troubleshoot issues across the whole stack - hardware, software, applications and network
    Document current and future configuration processes and policies


    5+ years experience managing Unix/Linux infrastructure
    Prior experience in an Internet-facing technical operations role with high uptime requirements
    Demonstrated ability to successfully work with Cloud architectures (we are primarily an AWS shop)
    Strong personal and professional initiative with a focus on the success of the team and organization
    Self-starter who is able to take ownership of technical issues and be a productive member in the on-call rotation and certain off-hours shifts
    Strong troubleshooting skills that span systems, network, and applications
    Experience with web-based Java/J2EE architectures
    Strong scripting ability in Bash, Ruby, Perl and/or Python
Why ClearSlide?

We’re fun, we’re smart, and we thrive on cutting edge. If that isn’t enough to entice you, ClearSlide also offers all of their employees:
Fitness program reimbursements
Employee referral bonuses
Free food and snacks (lots of ‘em!)
Company outings
Volunteer opportunities

A Few Things We’re Proud Of

ClearSlide is the leading Sales Engagement Platform that empowers sales teams to engage customers and close more business. Founded in 2009 and headquartered in San Francisco, ClearSlide was funded by top Silicon Valley investors including Greylock Partners, Bessemer Venture Partners, Social+Capital Partnership and Felicis Ventures. ClearSlide is now part of Corel Corporation, one of the world's top software companies with the mission to help people achieve new levels of creativity, productivity, and success

Check out a few of our accomplishments!

Best in Business Award 2017
Big Innovation Award 2017
Best Content Analytics Solutions 2017
Timmy Award 2015
Innovations Sales Engagement Platform 2017

ClearSlide Celebrates Diversity

Diversity is the one true thing we all have in common.
Celebrate it every day.

Since opening our doors, we have made embracing our employees differences our largest priority. We welcome all cultures and orientations and thrive on the unique qualities every individual brings to the team. We view “out of box” as innovative; “quirky” is right up our alley. Our employees are empowered to be who they are because we believe there is no better self than your true one.

We are an equal opportunity employer and make sure every person who chooses ClearSlide becomes part of our family. It is important to us that we continue to create an inclusive environment that values everyone's different backgrounds and perspectives - it allows us to do our best work alongside the best people.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
So come join us. Create with us. Change the world with us.

About ClearSlide

ClearSlide is the Sales Engagement Platform leader. We make it easy for sales and marketing teams to find the best content, effectively communicate it whether in-person, on the phone or through email, and get insights into exactly how customers engage. At the end of the day, we help sales and marketing teams make every interaction count and create truly amazing customer experiences. ClearSlide customers achieve higher seller productivity, increased sales management effectiveness, and stronger content ROI. Founded in 2009 and headquartered in San Francisco, ClearSlide serves over 2,000 companies with nearly 1 billion minutes of engagement from customers like Autodesk, Comcast, Expedia, Medtronic, Novartis, The Economist, Paychex, Thomson Reuters, Verizon, and more. Powered by the Vega Release, ClearSlide is the system of engagement for sales, marketing & services teams that makes every customer interaction more successful. For managers and leaders, ClearSlide provides engagement dashboards to improve deal visibility, coaching, and stronger forecasting. For content users and creators, ClearSlide makes it easy to organize and recommend content tailored by sales stage, with next-step interaction suggestions. For reps, ClearSlide intuitively delivers content, communications, and real-time analytics in a single, unified Sales Engagement Platform experience.


Want to learn more about ClearSlide? Visit ClearSlide's website.