Business Operations & Strategy

Cloudflare, San Francisco, CA

Help us build a better Internet

About Us

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today, Cloudflare runs one of the world’s largest distributed networks that powers more than 1.5 trillion pageviews each month across 6 million Internet properties. More than 10 percent of all global Internet requests flow through Cloudflare’s network. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.

Our customers range from Fortune 500 companies and nonprofits to small businesses and  budding entrepreneurs. Every day, about 12,000 new customers sign up. We’re working to create a faster, more secure, and more reliable experience for anyone online and given the scale at which we operate, our mission is big. Our team is hard at work shaping the future of the Internet by solving some of its toughest challenges. Come join us.

About the Department

The team works across all teams at Cloudflare to drive and enable the growth of the business. We lead mission critical, tactical, and strategic projects in areas including strategic partnerships, acquisitions, designing new business processes and systems to scale, conducting objective analysis and insights, launching new products, product pricing, international expansion, and liaising with investors. We work on what will move the needle most for Cloudflare.

About the Role

We are looking for talented individuals who thrive in a fast-paced, high growth, environment. Our team members have had a variety of experiences in investment banking, hedge funds, private equity, high growth start-ups, management consulting, among other experiences. We are looking for proactive problem solvers, who are highly analytical, can take ownership over initiatives, and can drive execution with limited oversight.


  • Bundle and package products by evaluating customer personas and purchase timing

  • Customize pricing and discounts for large customers and partners

  • Design and monitor sales discounting methodologies

  • Conduct pricing analyses including around win/loss analysis, new verses upsell pricing, and geographic and cultural pricing sensitivity

  • Execute advanced analytics / modeling to adjust pricing and maintain high gross margins

  • Develop and build new pricing calculators and evaluate pricing tools for partners 

  • Research competitor products and pricing changes to adjust discounts dynamically

  • Operationalize pricing feedback from customers, sales, marketing, product, and other team members

  • Design and manage scalable business and operational systems and processes

  • Develop processes to track product performance and optimize investment returns for products


  • Bachelor’s degree (Master's degree and MBAs welcome as well)

  • Strong quantitative skills. Experience with pricing preferred.

  • Ability to problem solve, manage projects, analyze situations and data, and an understanding of financial valuation

  • Experience developing complex analytical models and presentations to facilitate communication with senior stakeholders

  • Experience creating and executing strategic and operational initiatives

  • Excellent interpersonal and communication skills to formulate and articulate contractual, technical, financial and value points with partners and Cloudflare teams

  • Strong collaborator with a high level of personal integrity

  • Self-directed and self-motivated

What Makes Us Special

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. In 2014, we launched Project Galileo, an initiative through which we partner with global NGOs to identify websites at risk of attack and provide the same state-of-the-art mitigation technology already used by Cloudflare’s enterprise customers--at no cost. Project Galileo equips politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work.

Additionally, in 2016, we announced our partnership with Path Forward, a nonprofit organization that works with companies to create 18-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. With the lofty goal of shaping the future of the Internet, we’re focused on recruiting the best and the brightest, no matter what.

Cloudflare hires the best people based on an evaluation of their abilities and effectiveness.  We don't discriminate against employees on the basis of any other personal characteristic or any classification protected by federal, state or local law.


About Cloudflare

About us Cloudflare is the simplest way to make websites faster, safer and smarter. Millions of websites have signed up for our service, including large enterprises, major consumer destinations, and government agencies. With offices in San Francisco and London, Cloudflare operates a highly-available global network that has security measures built into every layer and regularly clocks in lightning-fast speeds. We're on a mission to build a better web - and we need smart, talented people to join our team. Our team works on the forefront of leading technologies including nginx, Go and Lua programming languages. We're a strong supporter of the open source community and regularly share our technology learnings at https://blog.cloudflare.com.

Want to learn more about Cloudflare? Visit Cloudflare's website.