Salesforce Administrator - Lisbon

Cloudflare, Lisbon, Portugal

Help us build a better Internet

About Us
At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was recognized by the World Economic Forum as a Technology Pioneer and named to Entrepreneur Magazine’s Top Company Cultures list.
We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the department

We are seeking a motivated Salesforce Administrator who will be joining the Salesforce team that is responsible for supporting Cloudflare’s Sales organization. The ideal candidate is a logical self-starter with a proactive mindset on all things Salesforce. Junior admin will be responsible for executing day-to-day duties to support and maintain Cloudflare’s CRM platform.

What you'll do

  • Serve as SFDC Administrator for a rapidly growing Salesforce.com environment.
  • Administer CRM platform by managing user setup, roles and profiles, record types, fields, page layouts, workflows and validations.
  • Provide real-time Tier-1 support and act as the first line of defense to debug production errors, respond to general Salesforce questions/issues from end users.
  • Support Lead management processes and work with cross-functional teams.
  • Understand and support CRM data security by managing user hierarchy and sharing rules.
  • Directly support the sales team with operational and administrative functions.
  • Be able to manage multiple projects/priorities in a face paced environment.
  • Support new employee training for Salesforce platform and integrated tools during onboarding.
  • Drive adoption of the CRM platform through standardization of current processes, and on-going improvement initiatives.

Examples of desirable skills, knowledge and experience

  • Bachelor’s degree in Computer Science, Information system or related field (preferred), or 3+years of equivalent work experience.
  • In depth knowledge of standard Salesforce functionalities and have successfully expanded on those capabilities using “Clicks”.
  • 1-3yrs of operational experience supporting sales organization.
  • Excellent Documentation and communication skills, both written and verbal.
  • Demonstrated ability to work with different stakeholders and prioritize/manage multiple projects.
  • Well-versed in Excel (pivot tables, lookups) and organized with high attention to detail.
  • Salesforce Sales Cloud experience and up-to-date Admin (201) certification is a HUGE Plus.


What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one. We released to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy policy and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

About Cloudflare

About us

Cloudflare is the simplest way to make websites faster, safer and smarter. Millions of websites have signed up for our service, including large enterprises, major consumer destinations, and government agencies. With offices in San Francisco and London, Cloudflare operates a highly-available global network that has security measures built into every layer and regularly clocks in lightning-fast speeds.

We're on a mission to build a better web - and we need smart, talented people to join our team. Our team works on the forefront of leading technologies including nginx, Go and Lua programming languages. We're a strong supporter of the open source community and regularly share our technology learnings at https://blog.cloudflare.com.

Want to learn more about Cloudflare? Visit Cloudflare's website.