Command Alkon is bringing innovative technologies and systems to the concrete, asphalt and building materials industry globally. Our technology helps our customers improve the efficiency and quality of the foundation of where we live, work and play. What we do best is combine next-gen technologies with over 40 years of industry expertise. We are not a “here today; gone tomorrow” software company, we will be here for a long time and a good foundation for your career…. like concrete.
As an emerging expert, manages mobile device administration. Responsible for system security and data integrity. Ensures stable mobile messaging services and to enable reliable communication across a range of mobile device platforms.
What You'll Do:
·Define/Maintain Release Management Process for updating new APK’s & device configurations via MDM.
·Create & Test new MDM jobs for our support & implementation teams. Carefully test before deploying.
·Create instructions for 1st/2nd level support teams.
·End user support and consultation.
·Managing special projects; ex: deployment of 800 tablet devices.
·Perform monthly billing analysis for several data carriers, ensuring plan assignments minimize our monthly costs.
·Continuous process improvement; ex: cost savings analyses.
·Respond to escalation support needs for MDM and Cellular Activation activities.
·Remove devices as needed when removed from field use.
·In this role, you will be responsible for mobile device provisioning, troubleshooting, and lifecycle management.
·Provide 3rd level troubleshooting for mobile users and devices. Escalate issues to vendors as needed.
Who You Are:
·Bachelor’s degree in a technical discipline with three plus years of applicable experience with Mobile Device Management (MDM) technology (primarily Android) as well as experience managing android tablet / mobile devices.
·SureMDM (42Gears) experience preferred.
Why work for Command Alkon?
Command Alkon, voted one of Birmingham’s Best Places to Work in 2016, 2017 and 2018, is the global leader for over 40 years in integrated technology solutions for the concrete and heavy building materials industry because of the committed relationship we have with our employees and our customers. Headquartered in Birmingham, Alabama, Command Alkon has over 600 employees worldwide with offices in Kansas, Ohio, Illinois, Utah, Malaysia, Brazil, Canada, England, France, India and the Netherlands.
Command Alkon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
About Command Alkon
We align technology, people, and processes to build a better world. Through best-of-breed supply chain technology, we transform your operations by replacing manual and complex tasks and processes with efficient, scalable, and reliable solutions. You’ll realize bottom-line results through lower operating expenses, a seamless flow of information, automated production, distribution, and business processes.