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Product Management, Director

Common Networks, San Francisco, CA

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Common Networks was founded on the idea that everyone should have a choice for fast, affordable access to broadband internet. Right now, most homes in the U.S. don't. In fact, 62% of homes live in a monopoly broadband market. High-speed access unlocks all the superpowers on the internet. When it works, it can be a great leveling force across the world, giving everyone access to educational tools, entertainment, immediate translations, or even medical care that they wouldn’t otherwise have.

Common Networks provides suburban neighborhoods with internet using wireless technology. We interconnect homes in a neighborhood, creating a mesh network between homes and our fiber internet sources. A whole community can then have fast and reliable internet service with only a few locations needing fiber access.

Company

Common Networks was founded on the idea that everyone should have a choice for fast, affordable access to broadband internet. Right now, most homes in the U.S. don't, in fact 62% of homes live in a monopoly broadband market. High-speed access unlocks all the superpowers on the internet. When it works, it can be a great leveling force across the world, giving everyone access to educational tools, entertainment, immediate translations, or even medical care that they wouldn’t otherwise have.

Common Networks provides suburban neighborhoods with internet using wireless technology. We interconnect homes in a neighborhood, creating a mesh network between homes and our fiber internet sources. A whole community can then have fast and reliable internet service with only a few locations needing fiber access.

Role

This is a technical product management role will take full ownership of our Network Connectivity area. This team focuses on our core product: reliable, fast internet service. We’ve built custom software that runs our hardware, third-party hardware, and our software that gets packets from point A to point B. But there’s a lot more to do to ensure that our service is ALWAYS meeting our uptime and speed SLAs. Some project examples include: developing and improving our routing algorithm, detecting issues and fixing them before the customer experiences any degradation, integrating new radio equipment into our network and ensuring that they are always up-to-date and healthy.

What you do

  • Define the long-term product vision for the Network Connectivity team and define the path to get there.
  • Manage the product and engineering roadmap; prioritize work for the design and engineering teams; lead weekly planning meetings.
  • Define the desired user experience for each feature, write specifications, work collaboratively with design and engineering to execute.
  • Decide on and track key metrics that you will use to determine the success of the features / products you are building.
  • Be the advocate for your customer; talk to them and understand their pain-points and desires; incorporate this information into your product definition and prioritization.

Who you are

  • Strategic thinker. You understand the company’s top-level strategy and you make product decisions that are in line with this strategy. You understand how to make trade-offs. You can make decisions without perfect or full information.
  • Detail oriented. You sweat the small stuff and don’t let things slip through the cracks. You understand the difference between letting something slip through the cracks vs. actively de-prioritizing edge cases. You want to understand, in depth, how our system works and aren’t afraid to ask questions.
  • Data-oriented. You are very comfortable with data analysis. We have a Data Scientist, but since we are small, expectation is that you will do some of your own analysis using SQL and/or Excel.
  • A driver. You know how to lead without being a direct manager. You know how to push work forward and keep things moving. You are never complacent.
  • Clear communicator. You have many audiences - engineers, designers, operations team, our board of directors, etc. You know how to structure written and verbal communications clearly for each audience.
  • Creative problem-solver. We are developing technology and a product that has never been built before. You are creative; you generate new, innovative ideas that help us solve problems. You find fast ways to test crazy ideas.
  • Organized. Adept at project management. You love thinking about how to improve the process and team to make things work more efficiently and smoothly. You always look for ways to innovate and improve.
  • Naturally curious and have a self-starter personality with hustle. You don't need to wait for people to tell you what to work on. 
  • A “get-it-done” person. You know that done is better than perfect and are energized by constantly delivering and moving things forward. You roll up your sleeves and do whatever it takes to make things successful.
  • Flexible and excited to work in a fast paced, rapidly evolving environment.

Requirements

  • BA/BS - ideally in a technical field
  • 6+ years of experience in a product management role, which means: defining product/feature vision, building roadmaps, writing specs, working with designers and engineers.
  • Nice-to-have: Experience with IoT products, networking products, or distributed systems 
Equal Employment Opportunity

Common Networks is committed to being an equal opportunity employer – we evaluate all employees and job applicants equally, based on merit, competence, and qualifications. We do not discriminate on the basis of race, religion, color, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law.

About Common Networks

We believe that everyone deserves high-speed, affordable internet service. Broadband internet gives access to world-class education, instant communication, endless entertainment, and even medical care. Right now 62% of the US is stuck with an expensive monopoly provider or nothing at all. It's no wonder most people's service is slow and expensive. We're building fast, reliable, and affordable internet that people love. Our founding team comes from Square, where they worked on projects that included the Register product, the developer platform, growth, and international expansion. As a company we’re passionate about tackling difficult real-world problems that cut across hardware, software, and data domains.

Common Networks

Want to learn more about Common Networks? Visit Common Networks's website.