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Senior Marketing Operations Manager

Confluent, Palo Alto, California

Real-Time Data at Massive Scale


Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Sequoia Capital, Benchmark, and Index Ventures to recently invest a combined $125 million in our Series D financing. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Team:
The Confluent marketing team is the growth engine building awareness and generating demand for the leading streaming platform based on Apache Kafka. We are category breakers, market definers and powerful technical persuaders helping every enterprise realize the power of streaming data. Our ability to think outside-the-box and bring together diverse skill sets allows us to define new roads to build an enterprise business unmatched in the industry. We tackle massive challenges and have fun as a team solving them.

About the Role:

The Senior Marketing Operations Manager will be a highly collaborative analytical thinker able to develop and implement creative solutions to operational challenges. They are a key member of the Growth and Marketing team and an enabler to the sales organization.
In this role they will build and maintain key platforms and infrastructure within our Marketing Tech Stack and company wide through integrations and collaboration. The Senior Marketing Operations Manager will assist the G&M department in the achievement of its goals.

Responsibilities:

  • Lead projects and collaborate with a variety of stakeholders to create and execute end to end improvement initiatives for our department. For example, projects that drive the health of our database through data enrichment, hygiene, and persona segmentation

  • Own and maintain customer/prospect communication tools and strategy. Work with Sales and G&M to execute on agreed strategies to nurture and handle leads. 

  • Liase with teams outside of marketing to ensure their platforms integrate with our marketing tech stack and strategies. 

  • Track, test technical aspects of key marketing systems used to generate, engage with, monitor, and report on leads. Evaluate new technologies and add-on applications to improve and optimize marketing team performance. 

  • Help manage the Marketing systems infrastructure to include the selection, successful implementation and day‐to‐day operation of marketing technology.

  • Help develop best practices and documentation


What We're Looking For:

  • Minimum 7 years of experience in a Marketing Operations role
  • Experience of working with Global teams and offices
  • Strong background in Marketo and Salesforce
  • Experience working channel and sales platforms
  • Good Analytical skills and ability to manage multiple projects simultaneously 
  • Ability to create and manage dashboards/reporting
  • Innovative, motivated and a high energy team player
  • Experience with Outreach, Web Chat Platforms, KickFire, and WordPress is a plus.

About Confluent

Our Story Founded by the team that built Apache Kafka®, Confluent builds a streaming platform that enables companies to easily access data as real-time streams Background Every byte of data has a story to tell, something of significance that will inform the next thing to be done. In a data-driven enterprise, how we move our data becomes nearly as important as the data itself. With greater speed and agility, data’s value increases exponentially. From its very early days, we have open-sourced Apache Kafka™ and have led it to impressive industry-wide adoption across several thousand companies. Now we are focusing on building a streaming platform to help other companies get easy access to enterprise data as real-time streams.

Want to learn more about Confluent? Visit Confluent's website.