Director of Technical Training

Confluent, United States

Real-Time Data at Massive Scale

Backed by Index Ventures, Benchmark, and Sequoia Capital, Confluent is an infrastructure company founded and led by the original authors and thought leaders behind Apache Kafka™, one of the most successful open source data projects ever. Confluent’s products let leaders in industries spanning retail, logistics, manufacturing, financial services, technology and media move data from isolated silos into a real-time data nervous system. We believe all businesses will come to be modeled in software and built atop a streaming platform, and we want to put ours at the heart of every company, both on prem and in the cloud.

About the Team:
Love technology and care about customers?  We do! The Customer Success team is comprised of smart people who are passionate about helping our customers use Confluent's software, from helping customers architect the right solution, to making sure they understand the technology and also supporting them if there are issues.  We're geeks with heart who get to work with very cool software and some of the biggest and most innovative companies around the world.

About the Role:
As a Director of Technical Training at Confluent, you are a seasoned trainer, curriculum developer, and leader who will take responsibility for curriculum development and training delivery functions. You will interact with other leaders at all levels of the business to determine the curriculum roadmap and to size and manage the delivery team to meet business objectives. You have experience with disruptive technologies, and believe that training is often better employed as a vehicle to foster adoption than it is as a means of raising revenue. You can lead a distributed team effectively. You can employ next-generation tools to deliver the same modular curriculum in the classroom, on the web, and via self-paced channels. You are passionate about data and will naturally gather and share metrics on the quantitative aspects of your team’s performance.

Reporting to the VP of Professional Services, you will help developers achieve our mission: to build a streaming platform and put it at the heart of every company.

What We're Looking For:

  • You are an intentional and empathetic leader capable of inspiring people to do their best work
  • You have spent significant time on the road and in the classroom as an instructor
  • You have built many courses from the ground up as a curriculum developer
  • You have led education teams to deliver positive business resultsYou have an unremittingly positive attitude
  • You have delivered and led teams that have presented to technical audiences (software developers or operations engineers as an example)

About Confluent

Our Story Founded by the team that built Apache Kafka®, Confluent builds a streaming platform that enables companies to easily access data as real-time streams Background Every byte of data has a story to tell, something of significance that will inform the next thing to be done. In a data-driven enterprise, how we move our data becomes nearly as important as the data itself. With greater speed and agility, data’s value increases exponentially. From its very early days, we have open-sourced Apache Kafka™ and have led it to impressive industry-wide adoption across several thousand companies. Now we are focusing on building a streaming platform to help other companies get easy access to enterprise data as real-time streams.

Want to learn more about Confluent? Visit Confluent's website.