Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Sequoia Capital, Benchmark, and Index Ventures to recently invest a combined $125 million in our Series D financing. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!
About the team:
Love technology and care about customers? We do! The Customer Success team is comprised of smart people who are passionate about helping our customers use Confluent's software, from helping customers architect the right solution, to making sure they understand the technology and also supporting them if there are issues. We're geeks with heart who get to work with very cool software and some of the biggest and most innovative companies around the world.
About the Role:
Confluent technical trainers are often the first point of contact customers have with the company. As a member of this team, you are the sort of person who is comfortable explaining highly complex subjects to people with clarity, patience, and empathy. You are just as passionate about teaching open-source and proprietary products to your students. You have experience teaching courses to groups large and small, in public venues and on-site with clients.
Nothing makes you happier than connecting with a room full of people and creating an environment in which they are able to learn and master exciting new things. You are US-based, and okay traveling up to 75% of the time.
Deliver classroom and virtual training to a variety of technical audiences
Provide support for course development efforts, including product research, providing subject matter expertise, and training content review
Create, update and maintain slide decks and lab exercises for customer facing training
Assist with updates for all curricula as required
Assist with updates for course descriptions, syllabi, and other collateral pertaining to external education
What We're Looking For:
Strong Linux Admin Skills and/or Java programming
Background in large scale distributed systems
5+ years' experience as a technical trainer / sales engineer / professional services consultant or equivalent technical position
Proven experience successfully delivering ILT and VILT courses on open source technologies to highly technical audiences
Experienced with virtual classroom training tools such as WebEx, Zoom, etc.
Experience creating training materials
Continuous desire to learn and help other understand deeply technical concepts
Knowledge of Apache Kafka is a plus
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact.
Founded by the team that built Apache Kafka®, Confluent builds a streaming platform
that enables companies to easily access data as real-time streams
Every byte of data has a story to tell, something of significance that will inform the next thing to be done. In a data-driven enterprise, how we move our data becomes nearly as important as the data itself. With greater speed and agility, data’s value increases exponentially.
From its very early days, we have open-sourced Apache Kafka™ and have led it to impressive industry-wide adoption across several thousand companies. Now we are focusing on building a streaming platform to help other companies get easy access to enterprise data as real-time streams.