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Technical Trainer

Confluent, United States

Real-Time Data at Massive Scale


Backed by Benchmark, Sequoia Capital, and Index Ventures, Confluent is one of the fastest growing startups in Silicon Valley. Founded by the team that built Apache Kafka, Confluent provides a streaming platform that enables companies to easily access data as real-time streams. In addition to our enterprise platform, we recently launched our cloud offering, Apache Kafka as a Service, which will allow companies of all sizes to leverage the power of streaming data. Join us on our mission to put a streaming platform at the heart of every company!

About the team:
Love technology and care about customers?  We do!  The Customer Success team is comprised of smart people who are passionate about helping our customers use Confluent's software, from helping customers architect the right solution, to making sure they understand the technology and also supporting them if there are issues.  We're geeks with heart who get to work with very cool software and some of the biggest and most innovative companies around the world.

About the Role:
Confluent technical trainers are often the first point of contact customers have with the company. As a member of this team, you are the sort of person who is comfortable explaining highly complex subjects to people with clarity, patience, and empathy. You are just as passionate about teaching open-source and proprietary products to your students. You have experience teaching courses to groups large and small, in public venues and on-site with clients.

Nothing makes you happier than connecting with a room full of people and creating an environment in which they are able to learn and master exciting new things. You are US-based, and okay traveling up to 75% of the time.

Responsibilities:

  • Deliver classroom and virtual training to a variety of technical audiences
  • Provide support for course development efforts, including product research, providing subject matter expertise, and training content review
  • Create, update and maintain slide decks and lab exercises for customer facing training
  • Assist with updates for all curricula as required
  • Assist with updates for course descriptions, syllabi, and other collateral pertaining to external education

What We're Looking For:

  • Strong Linux Admin Skills and/or Java programming
  • Background in large scale distributed systems
  • 5+ years' experience as a technical trainer / sales engineer / professional services consultant or equivalent technical position
  • Proven experience successfully delivering ILT and VILT courses on open source technologies to highly technical audiences
  • Experienced with virtual classroom training tools such as WebEx, Zoom, etc.
  • Experience creating training materials
  • Continuous desire to learn and help other understand deeply technical concepts
  • Knowledge of Apache Kafka is a plus

About Confluent

Our Story Founded by the team that built Apache Kafka®, Confluent builds a streaming platform that enables companies to easily access data as real-time streams Background Every byte of data has a story to tell, something of significance that will inform the next thing to be done. In a data-driven enterprise, how we move our data becomes nearly as important as the data itself. With greater speed and agility, data’s value increases exponentially. From its very early days, we have open-sourced Apache Kafka™ and have led it to impressive industry-wide adoption across several thousand companies. Now we are focusing on building a streaming platform to help other companies get easy access to enterprise data as real-time streams.

Want to learn more about Confluent? Visit Confluent's website.