Sr. Director of Global People Operations

Confluent, Palo Alto, California

Real-Time Data at Massive Scale

Dubbed an "open-source unicorn" by Forbes, Confluent is the fastest-growing enterprise subscription company our investors have ever seen. And how are we growing so fast? By pioneering a new technology category with an event streaming platform, which enables companies to leverage their data as a continually updating stream of events, not as static snapshots. This innovation has led Sequoia Capital, Benchmark, and Index Ventures to recently invest a combined $125 million in our Series D financing. Our product has been adopted by Fortune 100 customers across all industries, and we’re being led by the best in the space—our founders were the original creators of Apache Kafka®. We’re looking for talented and amazing team players who want to accelerate our growth, while doing some of the best work of their careers. Join us as we build the next transformative technology platform!

About the Role
Confluent is looking for a Senior Director, Global People Operations to support its rapidly growing and global population across 16+ countries.  In this role, you will report directly to the Global Head of People Operations to construct the vision of HR Delivery as a strategic partner and efficiency maximizing function to support its long-term service delivery goals. 

This role will be based out of our Palo Alto office.

What you'll do

  • Lead systems and processes that enable an effective employee experience from on-boarding through off-boarding; creating an efficient end to end HR operation with a focus on quality, customer service and automation (i.e, self-service)
  • Build a metrics driven organization that leverages reporting, dashboards, and SLA tracking to provide actionable insight on service delivery, operations accuracy, and effectiveness
  • Influence international global people operations to support long-term service delivery goals
  • Provide consultative advice to internal clients (i.e., Executives, managers and employees) on HR systems, policies and guidelines interpretation
  • Partner closely with Finance, Legal, IT and external vendors to lead and influence all HR operations programs
  • Develop and review all HR policies and procedures across 16+ countries.  Monitor new laws and regulations related to HR compliance
  • Lead, motivate and mentor a team of driven HR professionals with a focus on career development and growth 

What we’re looking for

  • 15+ years of experience in a HR Operations environment with knowledge of HR customer service tools, systems and processes
  • Proven experience launching or driving implementations requiring change management communication
  • Experience with HRIS system implementation and data migrations (preferably Workday)
  • Solid understanding of HR, Payroll, Finance, and IT business processes and tools and how they impact HR systems
  • Comfort with ambiguity and ability to use sound judgement to drive complex issues to resolution

About Confluent

Our Story Founded by the team that built Apache Kafka®, Confluent builds a streaming platform that enables companies to easily access data as real-time streams Background Every byte of data has a story to tell, something of significance that will inform the next thing to be done. In a data-driven enterprise, how we move our data becomes nearly as important as the data itself. With greater speed and agility, data’s value increases exponentially. From its very early days, we have open-sourced Apache Kafka™ and have led it to impressive industry-wide adoption across several thousand companies. Now we are focusing on building a streaming platform to help other companies get easy access to enterprise data as real-time streams.

Want to learn more about Confluent? Visit Confluent's website.