Manager, Supply Chain Operations

Convoy, Atlanta, Georgia

Full-Service Trucking

Duration: Full-Time

Convoy is transforming the $800 billion trucking industry, where even 10 years ago, most truck drivers did not have smartphones and paper driver logs were common. In 2015, Convoy launched the digital freight movement with an open and fully connected marketplace for brands and manufacturers to work directly with freight carriers who move truckload shipments throughout the country. This ‘Digital Freight Network’ is powered by machine learning and automation, and supported by a broad, ever-growing set of features that benefit both sides of the marketplace.

We’ve been honored to work with some great companies, such as Unilever, The Home Depot, and Procter & Gamble. We’ve also been backed by world-class investors, including Google, YCombinator, Fidelity, Greylock Generation, Lone Pine, T. Rowe Price, Baillie Gifford and the founders and CEOs of Amazon, Salesforce, eBay, LinkedIn, Expedia, Dropbox, Starbucks, and others. We are proud to have been named a CNBC Disruptor 50 Winner (3x), a Fast Company World Changing Idea, a LinkedIn Top Startup, a Forbes' Best Startup Employer, one of Fortune Magazine's 'Impact 20' list, a best place to work in Washington State, a BloombergNEF Pioneer winner, and more.

This is your opportunity to collaborate with an incredible group of people and help transform the freight industry. Join Convoy and help us transport the world with endless capacity and zero waste.

About Brokerage Operations:
Brokerage Operations is critical to Convoy's success. The Brokerage Ops team is the bridge between the old way of connecting shippers to carriers (buy low, sell high), and the new way (instantly matching the right truck for each shipment). Brokerage Ops is one of the teams that truly manages both sides of the marketplace at Convoy. We ensure that the freight we take is healthy for marketplace building and then make sure we find the best truck for the job as quickly as possible. We have the ability to sell freight quickly and negotiate effectively, simultaneously introducing the technology that will help trucking companies streamline & scale their business. The team comprises people from diverse backgrounds and ways of thinking. We've had great people join us from logistics backgrounds, tech sales, NCAA coaching, military, operations, commodities trading, and plenty of others. We hire people who fit the attributes and values that we hold in high regard such as outcome orientation, hustle, humility, and great communication.

About You:
You are eager to lead at a fast paced, rapidly growing startup. You know how to lead in a meritocratic team environment - always bringing out the best in your team. Hitting goals and leveling up your team, light you up! You are a problem solver and a generalist who hugs the line between sales and ops. You are good at process improvement & negotiations. You can think strategically and can also roll up your sleeves. You understand why Convoy is the future of freight and are excited to take us to the next level!

You will:

  • Build a world class brokerage ops team: hire and build trust with your team
  • Work cross-functionally with teams outside of Brokerage Ops to align on the companies top priorities, define monthly goals and identify OKRs for your team
  • Assist Sales on healthy marketplace building, and work with Growth teams on pricing and automation
  • Assist Account Management with helping customers solve their supply chain challenges
  • Oversee the successful matching of shipments, by utilizing our proprietary dashboards
  • Work directly with carriers in real time to match shipments at the best rate to the market
  • Act on the front lines to assist with active shipments, coordinate customer shipment needs between external and internal teams - be a player/coach for specialists on the team
  • Support new geographic, program & freight expansion initiatives
  • Source new carriers, develop and manage carrier relationships

You have the following skills and experience:

  • Bachelor's degree preferred, MBA a plus
  • 2+ years of direct management experience
  • 5-9 years of relevant experience
  • Highly tactical - know how to get stuff done
  • Excellent negotiation frameworks
  • Startup, tech, or freight brokerage experience a plus
  • Excellent written and phone communication skills
  • A positive, tenacious and proactive attitude

Employees' wellbeing is top of mind for the Convoy team. Outside of offering excellent medical, dental, and vision benefits, we also offer the following: 

* On demand mental and emotional health benefits through Lyra 
* On demand primary care through 98.6
* Generous paid time off
* Paid parental leave program 
* Fertility benefit solutions via Progyny
* Child-care and adult/elder-care options through Bright Horizons
* Opportunity to join and contribute to one of our Employee Resource Groups
* Ability to make a real world impact!

Convoy is an equal-opportunity employer and we welcome applicants from all backgrounds. If you’re a passionate team player who wants to have an outsized impact on a diverse and dynamic team, we’d love to hear from you!

About Convoy

About us Convoy is reinventing the supply chain with technology-backed full service trucking. Convoy offers guaranteed capacity and innovative real-time GPS tracking via our connected carrier network.


Want to learn more about Convoy? Visit Convoy's website.