Uncubed

Senior Program Manager

Coursera, Mountain View, CA

Education-focused technology company


Coursera is on a mission to bring world-class education to everyone, everywhere. In five years, we’ve brought over 2000 courses to over 27 million learners worldwide, and we’re just getting started.

Our Degrees team supports Coursera’s mission by making our for-credit credentials from elite institutions available in a flexible and affordable way for a global audience.

Coursera is looking for an experienced program manager to launch and manage new degree programs. You will be a natural leader and fantastic communicator who thrives on solving complex problems, creating processes, and launching highly successful programs. We are looking for a proven leader, with strong team-building, interpersonal, and creative instincts, and the ability to navigate the fast-paced ambiguity of a startup environment.

Your responsibilities:

  • Manage the degree relationship with our partner universities for your portfolio of programs, from early program design through to launch and beyond
  • Align a broad set of cross-functional teams (Product, Design, Marketing, Engineering, Business, Legal, etc.) to ensure your degree programs are successful - from recruiting the best applicants to building high quality courses to providing a best-in-class student experience
  • Manage the operations and processes associated with degree programs, resolving issues as needed to ensure an exceptional student experience
  • Provide platform and technical support to our degree partners - backed by engineering, but leading as a platform expert
  • Analyze data to build compelling business cases for resource investment either from Coursera or our partners to make our degrees more successful
  • Identify, test, and implement strategies to launch and grow our degrees in ways that drive student retention, satisfaction and other key metrics
  • Lead and collaborate with cross-functional teams to execute and manage programs, resources, and outreach channels
  • Work closely with Product, Design, and Engineering to make our for-credit platform compelling for both students and university partners

Your skills:

  • 5+ years experience managing relationships with partners or customers
  • Executive presence and comfort moving between senior stakeholders and operational execution rapidly to enable different audiences
  • Demonstrated passion for building products or programs that meet the needs of students and universities
  • Exceptional analytical, strategic, and problem-solving skills
  • Excellent written and verbal communication skills; a cross-functional team leaderLevel-headed temperament; ability to make quick judgments and defend decisions
  • Incredible perseverance and drive, manifested in a strong work ethic and a willingness to roll up your sleeves and do whatever needs to be done
  • The ability to thrive in a fast-paced, ever-changing environment and to radiate positivity even while under pressure
  • A passion for our mission, and achieving ambitious goals to bring high-quality educational experience to learners around the world

If this opportunity interests you, you might like these courses on Coursera:

About Coursera

Coursera is an education-focused technology company that connects millions of learners around the world with the skills and knowledge they need to transform their lives and careers. We're providing access to top-quality university-level education at a previously unimagined scale, empowering learners, organizations, and enterprises to build the skills they need to succeed in the 21st century. 

Want to learn more about Coursera? Visit https://www.coursera.org/