Head of Sales Enablement

Coursera, Mountain View, CA

Education-focused technology company

Coursera was founded by two computer science professors at Stanford with a vision of providing life-transforming learning experiences to anyone, anywhere. It is the world’s largest online learning platform for higher education. 190 of the world’s top universities and industry educators partner with Coursera to offer courses, Specializations, and degrees that empower over 40 million learners around the world to achieve their career goals. Over 1,800 companies use the company’s enterprise platform Coursera for Business to transform their talent. Coursera is backed by leading venture capital firms such as Kleiner Perkins Caufield & Byers, New Enterprise Associates, GSV Capital, International Finance Corporation, Laureate Education Inc., and Learn Capital.

The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world’s best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations. The teams operate globally and have members based out of our offices in Mountain View, New York, London, Gurgaon, and Abu Dhabi.

Coursera is looking for a high-performing sales enablement head to join our Revenue Strategy & Operations team. The Sales Enablement Manager is accountable for providing the sales team with tools and training to increase sales productivity through shorter timeline to first deal, and overall revenue growth. A successful candidate has experience creating sales playbooks, have planned and executed sales training programs and is able to work collaboratively with multiple cross-functional stakeholders like product marketing and sales leadership team. You should have direct experience onboarding, training, and enabling a sales team. The ideal candidate will excel in a high-growth, fast-paced environment, and excel in prioritizing their time to achieve their goals.

Check out life at Coursera on The Muse!

Your responsibilities:

  • Partner with product and product marketing and keep customer facing roles informed of product updates, competitive changes, positioning, etc
  • Partner cross-functionally to develop sales playbook that aligns to measurable business value
  • Own project management for revenue kick off
  • Manage and optimize sales onboarding to improve sales productivity and reduce new hire ramp time
  • Developing curriculum and content, facilitating live sessions, and remote training of international hires.
  • Develop and deliver ongoing sales training curriculum, including learning design, accreditation process, sales skills training, competitive readiness, playbooks, and product training.
  • Manage the sales content strategy and oversee the creation, curation of sales training materials
  • Design and execute strategies to drive adoption of sales enablement initiatives
  • Create, monitor, and report success of the sales enablement program through sales effectiveness metrics and training adoption metrics; utilize the data to identify and recommend areas of improvement.
  • Partner with cross functional teams in sales, revenue operations, product marketing, and demand generation to identify sales enablement needs and develop initiatives to address gaps.

Your skills:

  • 5+ years of experience in sales enablement, sales training
  • Proven communicator with exceptional written and verbal communications skills
  • Ability to connect the dots across sales organizations, roles, and cross-functional partners.
  • Attention to detail; excellent organization skills with the ability to balance numerous projects and meet tight deadlines
  • Experience using Salesforce and Confluence

If this opportunity interests you, you might like these courses on Coursera:

About Coursera

Coursera is an education-focused technology company that connects millions of learners around the world with the skills and knowledge they need to transform their lives and careers. We're providing access to top-quality university-level education at a previously unimagined scale, empowering learners, organizations, and enterprises to build the skills they need to succeed in the 21st century. 

Want to learn more about Coursera? Visit Coursera's website.