Compliance Associate (Advisory & Policy)

Credit Karma, Leeds, UK

Your credit scores should be free. And now they are.

Credit Karma is a mission-driven company, focused on championing financial progress for our more than 100 million members in the U.S., Canada and U.K.  While we're best known for pioneering free credit scores, our members turn to us for tips as they work on their  financial goals, including helping them monitor their credit, identity monitoring, searching for credit cards, shopping for loans (car, home and personal), filing their taxes with Credit Karma Tax and growing their savings* -- all for free. Credit Karma has grown significantly through the years: we've added more than 70 million members in the last five years alone and now have more than 1,100 employees across our offices in San Francisco, Charlotte, Los Angeles, Leeds, London and soon Oakland.

As Compliance Associate, you will support the compliance culture and provide smart, practical guidance to stakeholders throughout the business. You will report to the Director of Regulatory and Compliance UK and work closely with members of our Legal and Compliance team and cross-functional teams across the organization. The role requires a self-motivated and highly collaborative individual who excels in a dynamic, fast-paced environment. 

*Banking services provided by MVB Bank, Inc., Member FDIC

What You'll Do

  • Take the lead in supporting our Member Services team responding to complaint and privacy requests including escalation from the Financial Ombudsman Service, identifying themes and continuous improvement opportunities
  • Design and implement monitoring and quality assurance programmes, including privacy, and relevant FCA handbook requirements
  • Carry out due diligence relating to partners and vendors
  • Represent Compliance in cross-functional projects with multiple stakeholders to manage existing risks or proactively identify and mitigate upcoming risks
  • Assess the business impact of new and evolving regulatory requirements in the consumer financial products space
  • Educate stakeholders in a simple, easy to understand way about regulatory issues as they relate to a broad range of products and features
  • Identify and address underlying problems (not just discrete issues) arising in regulatory or operational areas
  • Manage a high volume of work while being able to maintain perspective and prioritise the work according to company goals

What’s Great About It

  • A satisfying mission, working to make financial progress possible to everyone – free of charge
  • A dynamic work environment with a team of smart, fun, collaboration-minded legal professionals who enjoy learning from each other
  • A chance to grow with the company as Credit Karma progresses on its mission

Experience We're Looking For

  • Experience within a compliance department of an international company or comparable relevant legal experience 
  • In-depth knowledge and understanding of applicable regulatory and compliance requirements for a consumer finance or financial technology business, compliance risk management practices and methodologies, including risk assessment, monitoring/surveillance and testing activities
  • Creating, tracking and reporting compliance program metrics to deliver accountability and ensure effective use of compliance tools
  • Understanding of GDPR and its implementation in connection with a global company a plus
  • Developing and providing guidance and training on a wide variety of Consumer Finance, Financial Technology and Privacy, and effectively communicating those to the U.K. and global teams
  • Strong project management skills, and reporting progress and risks to colleagues and senior management
  • Highly collaborative individual who works in partnership with the other members of the global legal and compliance teams as well as business stakeholders at all levels
  • Someone who learns quickly, loves a challenge and solving problems in practical ways.

Privacy Policy

  • Credit Karma is strongly committed to protecting personal data.  Please take a look here to review our policy-- if you have any questions, please direct them to [email protected]
Equal Employment Opportunity
Credit Karma is committed to a diverse and inclusive work environment. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth.
As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated. Credit Karma is also proud to be an Equal Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information, or any other protected characteristic. We prohibit discrimination of any kind and operate in compliance with the San Francisco Fair Chance Ordinance.

About Credit Karma

Our Mission Everyone deserves to feel confident about their finances. Our job is to give you the tools, the education and the opportunities you need to make real, meaningful progress. Thinking about your finances can be frustrating, but we're working to make the process simpler and easier to understand for over 75 million Credit Karma members.

Want to learn more about Credit Karma? Visit Credit Karma's website.