Head of Delivery

Dahmakan, Kuala Lumpur, Malaysia

See jobs at Dahmakan

dahmakan - Head of Delivery

dahmakan is one of the fastest-growing food tech startups in Southeast Asia. We make food delivery an everyday choice by delivering chef-made meals below restaurant prices at the push of a button. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe, and Asia, we’re conquering a trillion-dollar market in the most exciting region of the world. 


Your Responsibilities:

  • Lead a team of rockstars & hustlers to build the best mid- to last-mile delivery service
  • Manage hub and delivery operations within Malaysia, leading the overall strategy and P&L in order to optimize unit economics
  • Evaluate fleet performance and implement new incentive and training systems for world-class performance
  • Ensure sufficient supply of well trained delivery riders and hub staff to achieve 95% on time deliveries
  • Provide data-driven leadership to optimize operational efficiencies across hub and delivery operations (e.g. cost-cutting, zero wastage, lean operations, productive riders)
  • Drive strategies that connect teams from product, kitchen and tech to work on moonshot projects (e.g. country expansion, building the hub of the future through tech)


Minimum Requirements:

  • 8+ years of relevant experience in leadership and operations, ideally in a matrix structure.
  • Core experience in a technology context - this role requires a data-driven decision mentality and a strong analytical mindset. SQL will be a bonus.
  • Demonstrated experience driving business outcomes; strong problem-solving, influencing and negotiation skills.
  • Relevant experience in logistics / hub & courier management is advantageous.
  • Experience building and managing high performing teams and culture of excellence.
  • Experience inspiring, mentoring and supporting the growth of employees through inclusive and inspirational leadership.
  • Experience working as part of a broader Senior Leadership Team.
  • Entrepreneurs welcome! Even better if you’ve learned from a few failures along the way.
  • Proficient in English (Malay will be advantageous)


That's Why You Need To Join Our Team

  • Stock options in the next billion dollar technology company in Southeast Asia
  • Work with the smartest and most passionate from over 15 nationalities
  • Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world
  • All the perks that come with working in a startup including free lunch and dinner made by our in-house 5 star chefs. Of course, we cover work permits and pay competitively

About Dahmakan

Eating well everyday is simple: At the push of a button, dahmakan delivers Chef-made meals straight to your door. We make food delivery affordable for everyday by fundamentally redefining the cost-structure. We are building the future of eating. By combining centralised, large-scale production with customer data, machine learning and the best chefs in the industry, we create an award-winning food delivery experience. Applying artificial intelligence to last mile delivery gives us the lowest delivery costs in the industry. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe and Asia, we’re conquering a trillion dollar market in the most exciting region of the world


Want to learn more about Dahmakan? Visit Dahmakan's website.