dahmakan is one of the fastest growing food tech startups in Southeast Asia. We make food delivery an everyday choice by delivering chef-made meals below restaurant prices at the push of a button. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe and Asia, we're conquering a trillion dollar market in the most exciting region of the world - building the largest Cloud Kitchen.
- Be part of the Delivery team to design the future of hubs and the best last-mile delivery service
- Accountable for day-to-day operations & KPIs and lead one of the following teams:
- Central Planning Unit - using strategy & analytics to ensure all hubs & riders exceed expectations to provide the best experience to the customers
- dahmakan Academy - to create brand value which is top of mind for hub staff & rider recruitment while using analytics to optimize conversion, as well as training
- Coordinate with Head of Delivery, while leading a team, for day-to-day escalated issues around hub & rider performance, disciplinary and related matters
- Develop strategies & tactics to achieve KPIs and problem-solve
- Develop and/or optimize SOPs and processes to ensure operations are efficient
- Work closely with Hub team to ensure initiatives are executed and day-to-day operations are well maintained
- Collaborate with Tech team to develop tools & apps to automate/optimize processes
- Drive strategies that connect teams from product, kitchen and tech to work on moonshot projects (e.g. country expansion, building the hub of the future through tech)
- 4 to 6 years of working experience in operations, ideally in a matrix structure.
- 2 years experience in management experience.
- Core experience in a technology context - this role requires a data-driven decision making mentality and a strong analytical mindset. SQL will be a bonus.
- Experience driving business outcomes; strong problem-solving, influencing and negotiation skills.
- Relevant experience in logistics / hub & courier management is advantageous.
- Experience grooming and managing high performing teams and culture of excellence.
- Entrepreneurs are welcome to apply! Even better if you’ve learned from a few failures along the way.
- Proficient in English (Proficiency in Bahasa Malaysia will be advantageous)
That's Why You Need To Join Our Team
- Stock options in the next billion dollar technology company in Southeast Asia
- Work with the smartest and most passionate from over 15 nationalities
- Rare opportunity to build a product that everyone around you loves, in one of the most exciting and fastest growing regions in the world
- All the perks that come with working in a startup including free lunch and dinner made by our in-house 5 star chefs. Of course, we cover work permits and pay competitively
Eating well everyday is simple: At the push of a button, dahmakan delivers Chef-made meals straight to your door. We make food delivery affordable for everyday by fundamentally redefining the cost-structure. We are building the future of eating. By combining centralised, large-scale production with customer data, machine learning and the best chefs in the industry, we create an award-winning food delivery experience. Applying artificial intelligence to last mile delivery gives us the lowest delivery costs in the industry. Funded by Y Combinator and leading tech investors from Silicon Valley, Europe and Asia, we’re conquering a trillion dollar market in the most exciting region of the world
Want to learn more about Dahmakan? Visit Dahmakan's website.
Minimalist makeup and skincare