Senior Manager, Global Operations

Dataminr, New York, NY, United States

Real-time Information Discovery

--COVID-19 Hiring Update--

As the health and safety of our candidates and our employees come first, we're excited to provide virtual experiences for interviews and new hire on-boarding. Currently, reopening of offices is planned for January 2022.

Who we are: 

Dataminr puts real-time AI and public data to work for our clients, generating relevant and actionable alerts for global corporations, public sector agencies, newsrooms, and NGOs. Our leading AI platform detects the earliest signals of high-impact events and emerging risks from vast amounts of publicly available information. Our real-time alerts enable tens of thousands of users at hundreds of public and private sector organizations to learn first of breaking events around the world, develop effective risk mitigation strategies, and respond with confidence as crises unfold. 

Dataminr is making its mark for growth and innovation, recently earning recognition on the Deloitte Technology Fast 500, Forbes AI 50 and Forbes Cloud 100 lists. We also earned accolades for ‘Most Innovative Use of AI’ from the 2020 AI & Machine Learning Awards. 

Join our team and help the world manage risk in real time. You’ll work with 800+ talented people across eight offices, united by our passion to collaborate, make a difference, and have fun while doing it!

Who you are:

You are a highly motivated management consultant/senior business analyst, with experience driving high-visibility initiatives in support of company strategy and operations. You have a high level of technical skill, and are passionate about making sense of complex data to achieve business goals. You are just as comfortable thinking strategically as you are being deep in the detail of technical projects. You are interested in technology, social media, data/information architecture, and constantly strive to improve the way things are done.

You will work in the Domain Expert Global Operations team. The role will require close partnership with senior management, content experts, data scientists, product managers and engineers. You will be exposed to some of our most difficult challenges, and support our ambitious growth goals.

Desired Skills & Experience:

  • Bachelor's degree, MBA preferred 
  • 2+ years in top-tier management consulting, investment banking, or an analytics firm/role
  • Excellent attention to detail and highly organized with demonstrated ability to work on multiple projects
  • Exceptional analytical and quantitative problem-solving skills
  • Excellent verbal and written communication skills, with the ability to convey complex results to non-technical audiences
  • Ability to work both independently & collaboratively within a team
  • Ability to work in a dynamic and fast-paced environment with changing priorities
  • Experience creating and leading executive-level presentations, including high level of proficiency with analytical and presentation tools (e.g., Microsoft Excel/PowerPoint, Google Sheets/Slides)
  • Experience in or a willingness to learn analytic languages (e.g., SQL, Python, BigQuery) and/or visualization tools (e.g. Looker, Tableau)
  • Comfortable handling ambiguity and complexity.


  • Support strategic and operational planning, bringing expertise and experience to scaling / rapid growth challenges
  • Conduct analysis and deep-dives into aspects of Dataminr’s alerting and operational processes, in order to identify quality improvement and innovation opportunities.
  • Communicate analytical findings effectively and support planning across different stakeholders
  • Work closely with cross-functional partners to optimize Human-in-the-Loop operations.
  • Act as the Global Operations key interface with internal AI model teams.
  • Owning/improving data models and processes that support Global operational capacity decision-making 
  • Supporting Quality Assurance functions and projects through proactive and reactive analysis
  • Identify, plan and deliver research trials across the Domain Expert Org, using complex data to measure and validate results.
  • Support the Global Operations team as a utility player in a rapidly growing organization
  • Conduct deep dives into internal processes and operational workflows
  • This role can be remote but preferred location is within Eastern Time Zone.

Why you should work here:

  • We recognize and reward hard work with:
    • company paid benefits for employees and their dependents, including medical, dental, vision, disability and life insurance
    • 401(k) savings plan with company matching
    • flexible spending account for out-of-pocket medical, transit, parking and dependent care expenses
  • We want you to be your best, authentic self by supporting you with:
    • a diverse, driven, and passionate team of coworkers who want you to succeed
    • individual learning and development fund and professional training
    • generous paid time off; including sick leave and 100% company paid parental leave
    • remote working friendly perks such as expanded telehealth options for mental and physical well being, virtual yoga, meditation and health and fitness app reimbursements

…and this is just to name a few!

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.




For individuals applying for US-based roles: 

Dataminr is requiring that all prospective employees hired for this position present proof that they are fully vaccinated against COVID-19 prior to their first day of employment, to the extent permitted by applicable law.

Dataminr is an equal opportunity employer. Candidates who are unable to be vaccinated due to a sincerely held religious belief, medical reasons, or other legally protected reasons, should contact their recruiting representative as soon as possible following any conditional offer of employment to explore what, if any, reasonable accommodations Dataminr is able to offer.

About Dataminr

Dataminr transforms the Twitter stream and other public datasets into actionable signals, discovering must-know information in real-time for clients in Finance, the Public Sector, News, Corporate Security and Crisis Management.


Want to learn more about Dataminr? Visit Dataminr's website.