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Site Reliability Engineer (Remote)

Daxko, Rockville MD, US

Software that makes a difference. People who make it better.

Duration: Full-Time


The Site Reliability Engineer is a role for the motivated coder/hacker/engineer that wants to solve problems at the root cause, in an elegant and sustainable way. This position will be an instrumental part of our TechOps team, which exists to build and support the foundational tools that our product teams use to build products our customers love and trust. We care deeply about our delivery pipeline being simple, reliable, consistent, and fast. The Site Reliability Engineer will be successful in this role if he/she has a deep love for automation, building scalable systems, embracing new technologies, and sharing with teammates. The Site Reliability Engineer reports to the Director, Technical Operations.

Essential Duties/Responsibilities:

  • Apply cloud (AWS, VMWare) computing skills to deploy upgrades and fixes
  • Design, develop, and implement software integrations based on user feedback
  • Troubleshoot production issues and coordinate with the development team to streamline code deployment
  • Implement automation tools and frameworks (CI/CD pipelines)
  • Analyze code and communicate detailed reviews to development teams to ensure a marked improvement in applications and the timely completion of projects
  • Collaborate with team members to improve the company’s engineering tools, systems and procedures, and data security
  • Optimize current architecture
  • Design and build highly available production systems
  • Conduct systems tests for security, business continuity, performance, and availability
  • Develop and maintain design and troubleshooting documentation
  • Participate in rotating on-call responsibilities for the platform

  • Problem-solving skills and attitude
  • Ability to work independently and as part of a team
  • Strong Knowledge AWS Public Cloud services and solutions
  • Extensive experience with automation tools such as Terraform, Chef, or Ansible
  • Ability to maintain .NET and Java web applications
  • Strong Linux and Windows management background
  • Experience in architecting solutions and a deep understanding of application-status monitoring
  • Strong command of software-automation production systems (Jenkins and Selenium)
  • Script writing abilities using Perl/Python/Java/Bash
  • Expertise in software development methodologies
  • Working knowledge DevOps tools like Git and GitLab
  • Working knowledge of Microsoft SQL and MySQL

Required Education and Experience:

  • Bachelor’s degree in a technical discipline OR equivalent experience
  • Four (4) years of relevant experience

Preferred Education/Experience:

  • Four (4)- Six (6) years of relevant experience
  • AWS Cloud Architect experience
  • Automation with Terraform
  • Worked with .NET SaaS solutions
  • Maintaining high availability systems
  • CI/CD process engineering

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

The budgeted salary range for this position is $77,846.00 – $139,866.24 and will be commensurate with both the experience and location of the candidate. 

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include: 

  • Flexible paid time off 
  • Affordable health, dental, and vision insurance options
  • Monthly fitness reimbursement
  • 401(k) matching
  • New-Parent Paid Leave
  • 1-month paid sabbatical every 5 years
  • Casual work environments

About Daxko

The Daxko Nation includes three distinct brands: Daxko, Club Automation, and Zen Planner. Through these brands, we deliver comprehensive technology solutions and experienced services to health & wellness facilities. Since we began in 1998, we’ve grown to span 68 countries, 10,000 facilities and over 20 million members. Our customers rely on us to be the engine of their growth with deep insight, guidance, technology solutions, and exceptional experiences that make us the industry’s recognized #1 software provider.

Our company, with a culture of collaboration, action, and entrepreneurship, has a well-deserved reputation of providing “career defining” opportunities for team members willing to pursue them.

With a high value placed on taking care of our customers and our team members, we have frequently been recognized locally and nationally as best workplaces.

Want to learn more about Daxko? Visit Daxko's website.