Operations Manager (m/f/div)

Dept, Global

The heart and mind of your digital business.

For our offices in Berlin or Hamburg we are looking for an Operations Manager (m/f/div) who knows exactly how to implement efficient processes.

As an Operations Manager you are responsible for ensuring that the day-to-day activities across all business teams are undertaken as efficiently as possible and strive to achieve Dept Germany business objectives for project and service desk contract completion, client satisfaction, profitability and quality. The Program Manager works closely together with the management and local Operations Manager to support them to improve service delivery to Dept’s clients and manages the processes that support that. The successful candidate will also be responsible to review, develop and improve country-wide and Dept-connected systems and processes.

You will work in a vibrant environment with clever minds who work for a variety of large global clients. Yes, we are eager to hire the most talented experts in the game but we are also looking for a perfect Dept-fit. Someone who is eager to learn, inspires, strives towards a better world, takes the stage, a futurist at heart, and someone who will toast to a successful week with us.



  • Berlin or
  • Hamburg



  • Have excellent organizational skills
  • Have perfect written and verbal communication skills, in German and English
  • Are highly motivated, able to align and build bridges
  • Have proven leadership skills and experience of working across all operational areas and within client teams within a digital agency
  • Have strong relationship management skills to create confidence with clients
  • Have the ability to prioritise issues across all projects and support contracts
  • Are experienced of working in a fast paced digital environment and proactively managing the delivery of all work
  • Have awesome commercial awareness and understanding of business finances and cash flow management
  • Have the willingness to travel, both within Germany and across Europe 



  • An open culture
  • Develop yourself at one of the fastest growing digital agencies in Europe, from our beautiful offices in Berlin or Hamburg
  • An exciting job with enough possibilities for personal development
  • Possibilities to do what you do best and to develop your skills even further
  • Legendary team outings
  • Great fringe benefits, laptop, travel expenses and all that stuff



Hi, we are Dept – an international digital agency of over a 1,000 experienced thinkers & makers. One agency uniting creativity, technology and data. Helping reinvent & accelerate your digital reality by creating experiences that people want and businesses need.

About Dept

Hello, we are Dept — an international network of leading digital agencies. From our offices across Europe and the US, 500 of the most talented and experienced people in our industry combine creativity, technology and data to deliver digital products and services that build brands, grow businesses and make people’s lives easier. We are a family of specialist agencies that combine international scale with the agility and knowledge of local specialists. Each agency is a leader in its own field, with its own team and personality. Together we share the same DNA and work in seamless, multi-disciplinary client teams. With a creative heart and a data-driven mind, our teams offer our clients whatever their digital business requires: innovative ideas that transform businesses; timeless digital platforms; game-changing use of data; operational support for global teams, and campaigns that people won’t stop talking about. If it has anything to do with digital, we make it happen. The digital pros that fill our workspaces get their pleasure from creating award-winning magic on both the small screens and the big ones. They feel at home in boardrooms, design experiences that make people smile, and write code as though it’s their native language. We don’t like fear or laziness; if everything seems under control, we’re not going fast enough. So here’s to tomorrow — we’re ready for it.

Want to learn more about Dept? Visit Dept's website.