We’re looking for an Activations Representative to own the first steps in setting up merchants to expand their business using DoorDash.
The activations team works as part of a post-sales initiative to welcome valued merchants to the platform. We are dedicated to providing comprehensive support and strategic implementation of additional benefits for our newest partners.
What you’ll do
Ensure merchants have a delightful onboarding experience and are satisfied on the platform
Educate merchants on processes and protocols
Outreach to our partners by email and phone
Communicate across multiple teams within the organization to coordinate a seamless transition onto the platform
Monitor and track progress through Salesforce reporting
Aggressively pursue and reach activation and upselling metrics
Delightful with a positive attitude and an entrepreneurial spirit
Able to quickly establish relationships and determine the needs of others
Comfortable working in fast-paced and demanding environments
Ceaseless and determined in setting and attaining goals
Organized and meticulous with impeccable communication skills
Able to work well in both independent and cross-functional team environments
Self-starter who is intrinsically motivated to succeed
Bilingual in English and French or English and Spanish is a plus!
1-2 years experience in a sales, support, or account management role required
Bachelor’s degree preferred
Nice to haves
Experience with Salesforce and Google Suite is a plus!
Founded in 2013, DoorDash is a San Francisco-based technology company passionate about transforming local businesses and dedicated to enabling new ways of working, earning, and living. Today, DoorDash connects customers with their favorite local and national restaurants in more than 600 cities across the United States and Canada. By building intelligent, last-mile delivery technology for local cities, DoorDash aims to connect people with the things they care about — one dash at a time.
At DoorDash, we’re working to connect more businesses to more people. We want to shrink every city by bringing people anything—faster, fresher, and from farther away. And we’re doing it everyday: from prep-times to traffic to weather, we’ve innovated a groundbreaking approach to delivery that factors in all the elements that come between people and their products. We want to be the shortest distance between every local store and people’s doors. We’re breaking down the art of delivery to a perfect science – one order at a time.