Uncubed
   

Strategic Account Manager

DoorDash, Melbourne, Sydney, Australia

On-demand delivery empowering local economies


Please note that our current recruiting process is entirely via phone and Zoom

About the Team

DoorDash is looking for top-talent to play a pivotal role in growing our Australian business! This is a rare opportunity for people who are excited about joining a fast-paced start-up and building something great! We’re looking for hustle, smarts, and deep market knowledge to enable us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in Australia and across the globe.

About the Role

As part of our Post Sale team, you'll build our strategic advantage: partnering with and growing the best local merchants in Australia. You'll drive incremental revenue, introducing new products and features, and being the all-in-one solutions provider to our most valued partners.

You're excited about this opportunity because you will...

  • Business Develop - Own merchant relationships with our essential accounts across your region while addressing merchant concerns
  • Strategise – Determine the needs and wants of merchants to co-create solutions
  • Implement – Guide new DoorDash merchant programs and provide feedback to our Merchant Ops team to learn from failure
  • Experiment – Use data and sound business judgement to test and build the processes needed to retain and grow our most important merchants, driving them towards operational efficiency and excellence
  • Be Impactful – Work with our Product, Operations, and Sales teams to ensure merchants have the best possible experience when using DoorDash’s services. This influences the product roadmap, making us better each day

We’re excited about you because you have…

  • Experience in business development / account management / sales or related experience; high-growth or early-stage startup experience is a plus
  • Thoughtful, merchant first thinker who can create data-driven recommendations 
  • Proven success managing a book of business whilst working cross-functionally (e.g., with product, marketing, and operations) to build creative solutions
  • A love for working directly with Merchants; you create, build and grow long term relationships
  • Excellent interpersonal skills

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to Merchant partners to consumers.  We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, we’re working to connect more businesses to more people. We want to shrink every city by bringing people anything—faster, fresher, and from farther away. And we’re doing it everyday: from prep-times to traffic to weather, we’ve innovated a groundbreaking approach to delivery that factors in all the elements that come between people and their products. We want to be the shortest distance between every local store and people’s doors. We’re breaking down the art of delivery to a perfect science – one order at a time. 

Want to learn more about DoorDash? Visit DoorDash's website.