Manager, Catalog & Selection - International

DoorDash, San Francisco, CA; New York City, NY; Los Angeles, CA; Chicago, IL; Seattle, WA; Austin, TX

On-demand delivery empowering local economies

Manager, International Catalog and Selection 

We’re looking for a customer-obsessed builder and experienced cross functional leader to help set the catalog strategy for our global grocery and convenience businesses. 

You will be partnering with teams across DoorDash and beyond to build a world-class catalog system that works for all 3 sides of the marketplace : Merchants, Dashers and Customers. Your work will enable merchants to onboard quickly, customers to make informed buying decisions with rich merchandising, and Dashers to know exactly what to shop, and where.  You will partner closely with product, engineering, merchant strategy & operations teams on the business plan, strategy, and execution. You’ll need to get comfortable creating a strategic vision and thinking at the 30,000 foot level while also rolling up the sleeves and getting to the lowest level of detail.

You will own, build and manage millions of skus across the DoorDash platform for international merchants.

What you’ll do

  • Lead. You will create systems and process frameworks to improve the speed, quality and onboarding time for new international merchants.You’ll partner with local operators in DoorDash’s newest international markets to develop processes to set-up their catalogs on the DoorDash platform
  • Build. You will own and build a massive high quality product catalog with perfect information (i.e.- pictures, description, name, taxonomy), high quality scores and operational checks and controls.
  • Strategize. You will help develop the optimal strategy for international convenience and grocery operations. You will work with international country teams to craft quarterly and annual plans that push our business forward and are aligned with our product capabilities. You will help these teams identify opportunities for enhancing our existing product offering and methods to improve delivery quality. 
  • Collaborate.  You will advocate internally for solutions that will enhance our international user experience. Where a product or operations solution is needed in order to unlock international volume, you will advocate for those resources with your central partners. You’ll work with a highly cross-functional team, including operations, product, finance, and Quality to build out new lines of business for DoorDash. 
  • Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data
  • Support. You will help teach and support international teams in getting their lines of business setup and scaled quickly.
  • Learn. You will be immersed in our US Convenience and Grocery operations. You will learn about our product and in-store operations, product roadmaps, as well as our current and future capabilities. Armed with this knowledge you will work with international operations teams to ensure that new businesses are set up for success. 

About You 

  • You solve problems from first principles.  You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
  • You’re equally comfortable operating at 10,000 feet and 1 foot.  You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team. No job is beneath you.
  • You’re a great storyteller.  You can clearly articulate the strategic vision for leadership, pitch the product to merchants and CPGs, all while creating a strong team culture.
  • You’re unafraid of ambiguity.  Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments
  • You’re analytical.  You let data win arguments, and you’re comfortable pulling your own data in SQL or modeling in Excel.
  • You’re relentless.  You do what it takes to win, no matter what.
  • You have 5-8 years of experience.  You’ve succeeded in high-performance cultures (whether in tech, operations, strategy, consulting, banking, or a related experience), and you’ve led teams to achieve audacious goals.
  • You have 2+ years of team management experience. Building and developing a team is something you are passionate about

Bonus Points

  • You have experience starting or scaling a successful startup.
  • You have experience in the grocery industry.

Why You’ll Love Working at DoorDash

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are doers - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer obsessed - Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that  people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users—from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

We're committed to supporting employees’ happiness, healthiness, and overall wellbeing by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, we’re working to connect more businesses to more people. We want to shrink every city by bringing people anything—faster, fresher, and from farther away. And we’re doing it everyday: from prep-times to traffic to weather, we’ve innovated a groundbreaking approach to delivery that factors in all the elements that come between people and their products. We want to be the shortest distance between every local store and people’s doors. We’re breaking down the art of delivery to a perfect science – one order at a time. 

Want to learn more about DoorDash? Visit DoorDash's website.