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Senior Associate, Sales Strategy & Operations

DoorDash, Melbourne, Australia

On-demand delivery empowering local economies


About the Team:

DoorDash is looking for a Sales Strategy & Operations team member to help lead our Sales Strategy and Operation efforts in Australia and execute strategic projects that enhance sales productivity by helping our teams be more useful in targeting and closing the most valuable partnerships at scale. You'll work with our Sales, Partner Management, Operations, Product, and Analytics teams to build the merchant foundation.

About the Role:

Our Sales and Partner Management teams are the heart and soul of DoorDash, helping us partner with top restaurants across Australia to increase revenue and help our partners operate even better. As we expand our DoorDash footprint in Australia the strength of our sales engine and organisational structure must grow with it.

As our Sales Strategy & Operations Senior Associate or Associate Manager, you'll discover and improve performance improvements across the sales organisation and build the foundation for it to grow. This will include building go-to-market strategies based on market specific nuances, revenue optimization, strategic programs to enhance productivity, territory planning, process redesign, product roadmap and launches, resource allocation and pipeline analytics. Your will sit at the intersection of our revenue generation engine and our teams, and will require prioritisation and data-driven decision-making to ensure our teams are working against the right goals and have the tools needed to achieve them.

We're looking for someone who is data-driven, and has exceptional interpersonal and relationship-building skills. Please note, we are flexible on levelling of this role to Senior Associate or Associate Manager based on your experience.

You're excited about this opportunity because you will…

  • Strategize – Create and implement programs against the overall sales org strategy for "winning the merchant"
  • Experiment – Use data-driven decision-making to run sales tests and lead market intelligence efforts
  • Optimize – Build the best merchant acquisition engine so DoorDash can become market leader in Australia
  • Analyze – Build models to evaluate the economics, value, and opportunity costs of strategic initiatives intended to multiply rep productivity
  • Influence – Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

We're excited about you because you…

  • Have 3+ years of experience for Senior Associate or 4+ years of experience for Associate Manager in strategy and operations, business development, operations, or consulting; high-growth startup or sales ops experience is great to have!
  • Have experience leading cross-functional projects, hitting goals, and succeeding in a fast moving environment
  • Are comfortable making recommendations out of complex datasets; SQL and Salesforce experience preferred are nice to have

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to Merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

About DoorDash

At DoorDash, we’re working to connect more businesses to more people. We want to shrink every city by bringing people anything—faster, fresher, and from farther away. And we’re doing it everyday: from prep-times to traffic to weather, we’ve innovated a groundbreaking approach to delivery that factors in all the elements that come between people and their products. We want to be the shortest distance between every local store and people’s doors. We’re breaking down the art of delivery to a perfect science – one order at a time. 

Want to learn more about DoorDash? Visit DoorDash's website.