Design Researcher - SSB Files, Surfaces - Location Flexible

Dropbox, San Francisco, CA; Remote - US

File hosting service

Role Description

Surfaces is a unique team init’s ensuring that desktop and web platforms and surfaces evolve to meet growing business needs without compromising the user experience. We have the responsibility to ensure that core Dropbox flows are easy to use, consistent, and optimized for solving key customer needs.


  • You will conduct high velocity and high impact strategic research across SSB, in particular with the Surfaces Team
  • You will identify and execute research that impacts product team immediate roadmaps and longer term strategies
  • You will implement multi-method research studies that incorporate both qualitative and quantitative data
  • You will socialize research within SSB Files and across the company in innovative and engaging ways
  • You will mentor members of our team in methods, communication, and socialization


  • 5+ years of UX-related work experience
  • Broad experience with a wide variety of research methods applied across the product development process
  • Strength in a particular research specialty: design strategy, generative and exploratory research, surveys, statistical modeling, analytics/visualization, etc.
  • Demonstrated skills for collaborating closely with other researchers, designers, product managers and engineers
  • Clear, compelling presentation and communication style

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)

About Dropbox

Dropbox simplifies the way people work together. 500 million registered users around the world use Dropbox to work the way they want, on any device, wherever they go. With 150,000 businesses on Dropbox Business, we’re transforming everyday workflows and entire industries.

Want to learn more about Dropbox? Visit Dropbox's website.