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Technical Lead Manager

Emma Inc., Indianapolis, IN

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We’re looking for a passionate engineering leader who is excited by the opportunity to define, lead and execute the technical strategy for Delivra as part of the Campaign Monitor family. Campaign Monitor is a fast-growing software company with more than 2 million customers at 150,000 companies and a global engineering team with offices in Indianapolis, Nashville, Sydney, San Francisco, and London. You’ll draw on your deep technical leadership and knowledge to shape the team structure, engineering processes, architecture, and contribute to the overall strategy of how we build amazing software.

This role will be challenging, rewarding and absolutely critical to the success of the company. To be successful you will need to leverage your technical expertise, while at the same time being a fantastic people manager. You’ll use these abilities to inspire your team to get high quality and consistent product releases in our customers’ hands faster than ever before.

This job is perfect for someone who has experience growing a small engineering team in a thoughtful and effective way. You know how to find, hire and nurture the best engineers on the planet. You have experience mentoring junior engineers to reach their potential and have worked closely with senior engineers to become fantastic leaders in their own right.

Reporting directly to the Head of Product and Engineering (Indianapolis), you care deeply about the quality of our product, our code base, the environment your team works in, and about shaping an exciting and innovative engineering culture that allows great people to thrive.

Who are you?

You’re a passionate engineering leader who is excited by the opportunity to define, lead and execute the technical strategy for a fast-growing software company with a global engineering presence. You’ll love drawing on your deep technical and management experience to shape a world class engineering team, while still getting your hands dirty yourself.

What You'll Do:

  • You will build and lead a team of engineers through hiring, coaching, mentoring, and hands-on career development
  • You will be responsible for leveraging and evolving Delivra’s deep understanding of our customers data to develop rich analytics, engagement, segmentation, and other offerings for B2C marketers and their teams
  • You will provide deep technical guidance in a number of aspects of production engineering using a variety of existing and new technologies. This includes leading design sessions  ensuring that technical, security and architectural standards are followed in line with the company's policies
  • You will work with close counterparts in other disciplines as part of a cross-functional team, and nurture this culture in your team
  • You will both foster innovation and drive delivery
  • You will write and ship code!

Your Skills:

  • You thrive when developing great people, not just great products
  • You are an experienced leader in using modern practices and tools to process, store, and expose consumer-scale datasets and build robust backend services
  • You have over 2 years experience leading a team of at least 5 engineers and have been involved in all aspects of that team development including hiring, promotions, and performance management
  • You are an expert with the nuts and bolts of software engineering in a SaaS environment (from the web application to the supporting services and datastores), with some experience in data engineering  and basic data science
  • You have experience in fostering a strong engineering culture in an agile and devops environment
  • You have a deep knowledge of software design patterns and best practices for software development and delivery
  • You have over 5 years’ experience writing software and have fluency in at least three programming languages (c#, Javascript, PL/SQL, etc)
  • You've used a range of storage engines (for example SQL, Elasticsearch, Cassandra, RDS offerings) and know when each type is useful
  • All your infrastructure is code, you're experienced with configuration and orchestration tools for AWS and bare-metal provisioning (Terraform, Kubernetes, Puppet, Chef, Salt, Ansible)
About us:

Delivra is a sophisticated email platform that helps marketers and agencies automate highly personalized, event-driven campaigns that increase the long term loyalty and lifetime value of their customers. We provide a hands-on approach, helping businesses that have advanced email marketing needs but don’t have access to the resources needed to support them.

Here are a few more reasons to consider a career at Campaign Monitor:
+ Challenging positions that grow your knowledge and skills
+ Access to senior management who welcome your ideas
+ Casual work environment
+ A fully stocked snack closet
+ Supportive and family-like atmosphere
+ Every Friday is a party with catered lunch

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. This is something we value deeply and we encourage you to help us change the way marketers interact with their customers.

About Emma Inc.

Emma's powerful digital marketing platform makes it easy for teams of all sizes to create beautifully designed email campaigns that drive results. Identify who to target, automate your marketing programs and integrate with the technologies you use most to deliver more timely, personalized and effective communications. With award-winning thought leadership, friendly expert services and thoughtful product design, Emma helps marketers worldwide do their very best work.

Emma Inc.

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